# Dutch Customer Care Agent for Eneco - Work Remote In Greece - Paid Relocation

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique - Dutch

[Apply for this job](http://jobs.workable.com/view/e464a2be-28e3-4def-9595-21c3b31f23e7)

## Description

Mercier Consultancy Group is proud to offer an excellent opportunity for a Dutch Customer Care Agent to work remotely from Greece, supporting Eneco's valued customers. This role comes with a paid relocation package to assist your transition to Greece, enabling you to enjoy the benefits of working in a dynamic and supportive environment from the comfort of your new home. As a Customer Care Agent, you will provide outstanding service to Dutch-speaking clients, helping them with their inquiries and ensuring a positive experience with Eneco's energy products and services.

  

### Key Responsibilities

-   Deliver professional customer support in Dutch across various channels, including phone, email, and chat.
-   Assist customers with questions related to Eneco's energy services, billing, and technical issues.
-   Maintain accurate records of customer interactions in the CRM system.
-   Resolve customer complaints efficiently while maintaining high levels of satisfaction.
-   Collaborate with internal teams to improve processes and customer experience.
-   Stay updated on Eneco's products, promotions, and policies.

## Requirements

-   Fluency in Dutch (spoken and written) is essential; proficiency in English is beneficial.
-   Previous experience in customer service, preferably in the energy sector or related fields.
-   Strong communication skills and a customer-oriented mindset.
-   Ability to work effectively in a remote setting, with good self-management skills.
-   Familiarity with CRM software and office tools.
-   Willingness to relocate to Greece, with support through the paid relocation package.
-   Problem-solving skills and the ability to handle challenging situations calmly.

## Benefits

-   Competitive Monthly Salary
-   Fully Paid Training
-   Fully Paid Relocation Package
-   Health Insurance
-   2 Extra Salaries Per Year
-   And Much More...