# Customer Service Representative

**Company:** [ScholarTrip](null/companies/ohyUyop2YDYMBUGe8ChE1E.md)
**Location:** Orlando, United States
**Workplace:** hybrid
**Employment type:** Full-time

[Apply for this job](null/view/e51ae614-2f34-4618-8c9d-c88e06f94116)

## Description

ScholarTrip is hiring a **Customer Service Representative in Orlando, Florida** to assist travelers with questions, bookings, and service requests. This is a remote position for **Orlando-area candidates**. Full-time and part-time schedules are available. **Pay: $23–$28/hour.** No previous experience is required. Training is provided.

**Duties**  
• Respond to customers by phone and email.  
• Assist with travel-related questions.  
• Support booking and itinerary requests.  
• Provide clear and accurate information.  
• Update customer records and notes.  
• Escalate complex requests when needed.

**Qualifications**  
• Must reside in the Orlando, FL area.  
• Authorized to work in the United States.  
• High school diploma or equivalent.  
• Strong communication skills.  
• Basic computer and typing skills.  
• Ability to work independently from home.

**Extra Skills (Optional)**  
• Previous customer service experience.  
• Familiarity with travel services.  
• Experience with CRM software.

**Benefits**  
• Competitive pay of $23–$28/hour.  
• Full-time or part-time schedules.  
• Fully remote work arrangement.  
• Paid training and onboarding.  
• Paid time off for eligible employees.  
• Career growth opportunities.

Join ScholarTrip and provide friendly, dependable service to travelers from the Orlando area.