# Valet Supervisor

**Company:** [Nass Group & Corporation](https://jobs.workable.com/companies/qAXWhXdavA5C7YoscwxjEo.md)
**Location:** Salmabad, Bahrain
**Workplace:** on site
**Department:** Allied Car Rental

[Apply for this job](https://jobs.workable.com/view/e907b70a-1c9c-4c90-ad0c-3d6559d13010)

## Description

To supervise and coordinate valet operations, ensuring the highest levels of customer service, safety, and efficiency while managing valet drivers and maintaining company service standards.

Key Responsibilities

-   Supervise and lead valet drivers during daily operations.
-   Ensure vehicles are parked, retrieved, and delivered safely and efficiently.
-   Monitor staff attendance, grooming, performance, and discipline.
-   Provide excellent customer service and handle client inquiries, complaints, and special requests professionally.
-   Allocate duties and work schedules to valet staff.
-   Conduct daily briefings and ensure compliance with company policies and procedures.
-   Monitor vehicle movements and maintain accurate records and reporting.
-   Ensure assigned parking areas are organized, safe, and operational.
-   Train, coach, and evaluate valet drivers to maintain service excellence.
-   Investigate and report incidents, damages, accidents, or customer complaints.
-   Coordinate with clients, site management, and operations teams to ensure smooth service delivery.
-   Ensure all drivers hold valid licenses and comply with traffic regulations and safety requirements.

## Requirements

-   High school diploma or equivalent.
-   Minimum 3 years of experience in valet operations, transportation, hospitality, or fleet management, with at least 1 year in a supervisory role.
-   Valid driving license with a clean driving record.
-   Strong leadership and team management skills.
-   Good English communication skills; Arabic is an advantage.
-   Excellent customer service and conflict-resolution abilities.
-   Ability to work flexible shifts, including weekends and public holidays.
-   Basic computer skills for reporting and record keeping.