# Spanish Speaking Customer Service Agent - Work In Greece - Paid Relocation

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Greece

[Apply for this job](http://jobs.workable.com/view/e96efd20-a89a-4da7-aad5-f2e57ed05e0b)

## Description

Mercier Consultancy MD is pleased to offer a rewarding opportunity for a Spanish Speaking Customer Service Agent to work in Greece, with paid relocation support provided. In this role, you will be a vital point of contact for Spanish-speaking customers, ensuring their inquiries are addressed promptly and effectively, providing excellent service and support.

  

### Responsibilities

-   Respond to customer inquiries via phone, email, and chat in Spanish, ensuring clarity and professionalism.
-   Assist customers with product information, order processing, and issue resolution.
-   Handle customer complaints tactfully, aiming to achieve high satisfaction levels.
-   Accurately document all customer interactions within the CRM system for quality control.
-   Collaborate with internal teams to resolve complex customer issues and improve service standards.
-   Stay updated on company products, policies, and services to provide accurate information.

## Requirements

-   Fluency in Spanish (both written and spoken); proficiency in English is advantageous.
-   Previous experience in customer service roles is preferred.
-   Excellent communication and interpersonal skills with a customer-centric approach.
-   Strong problem-solving skills and the ability to work efficiently under pressure.
-   Knowledge of CRM systems and standard office software.
-   Self-disciplined and capable of working independently in a remote environment.
-   Willingness to relocate to Greece with paid relocation support offered.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Relocation Package
3.  2 Extra Salaries Per Year
4.  Fully Paid Training
5.  Health Insurance
6.  And Much More...