# Junior Human Capital Associate - Outsourcing

**Company:** [TopFloor](http://jobs.workable.com/companies/fwDR49opVYVRKZsvkW5Ea8.md)
**Location:** Kabwe, Zambia
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/e9e8f814-1380-4f18-ad4c-bd74bd42239a)

## Description

TopFloor is seeking a skilled and motivated Junior Human Capital Associate to join our dynamic team. The successful candidate will deliver high-impact HR services to TopFloor’s Outsourcing clients by delivering emotionally intelligent, compliant, and client-aligned HR services across TopFloor’s outsourced staffing portfolio. The Junior Human Capital Associate supports recruitment, onboarding, performance management, statutory compliance, and employee engagement ensuring that every touchpoint reflects TopFloor’s values.

**Key Responsibilities**

**Recruitment & Onboarding**

-   Conduct recruitment and selection for internal and external staff, ensuring alignment with client job descriptions.
-   Explain contract terms clearly and empathetically to new hires.
-   Prepare, update, and file employment contracts and documentation.
-   Conduct engaging inductions for all new staff.

**Performance & Engagement**

-   Facilitate appraisals for Junior Site Support Staff (JSS) and Site Support Staff (SS).
-   Lead periodic toolbox sessions covering safety, HR queries, and morale.
-   Document disciplinary proceedings in line with TopFloor’s code.
-   Support implementation of HR policies and disciplinary code for internal and outsourced staff.

**Payroll & Compliance**

-   Prepare and verify payroll inputs (attendance, overtime, payment schedules).
-   Process leave applications and escalate to supervisors.
-   Generate accurate payslips and statutory returns (NAPSA, NHIMA, ZRA, WCFCB).
-   Ensure timely registration and submission of statutory returns.

**Client Service & Brand Representation**

-   Maintain accurate employee files and documentation.
-   Prepare monthly client service summary reports (entries, exits, incidents, rewards).
-   Assist at client events (training, team building, consulting).
-   Represent TopFloor as a brand ambassador at networking sessions.

## Requirements

-   Demonstrated alignment and commitment to TopFloor’s values
-   Diploma in Human Resource Management, a degree is preferred.
-   Minimum of 1 year of experience in HR, with provable track record in a similar task as explained above;
-   Must be a registered member of Zambia Institute of Human Resource Management (ZIHRM)
-   Should have demonstrable skill in the use of MS Office skills (Word, Spreadsheets, PowerPoint).
-   Must have working knowledge of Sage Pastel software.
-   Should understand how to use the Google based work systems (Gmail, Google Calendar and Google Drive).
-   Demonstrable understanding of Labour Laws and labour laws.
-   Excellent organizational and time management skills with the ability to handle multiple tasks effectively.
-   Strong interpersonal and communication skills in both verbal and written forms.
-   Ability to maintain confidentiality and handle sensitive information with tact and discretion.
-   Ability to work collaboratively in a team environment and build effective working relationships.
-   Strong problem-solving skills and attention to detail.
-   Fluent in written and spoken English.
-   Fluent in verbally communicating in at least one major local language.
-   Ability to travel across client sites.
-   Valid driver’s license.

**How to Apply**

Interested and qualified candidates should submit their applications by 18th June 2026. Only shortlisted candidates will be contacted.

**TopFloor Limited does not charge candidates for job placement.**

## Benefits

-   Continuous Learning & Professional Development
-   Opportunity to support the Evolution of a Strong Professional Brand
-   Exposure to Leading Organisations / Industry
-   Meaningful Work That Impacts People and Organisations around the COMESA region
-   A Supportive, Collaborative Culture
-   Dynamic, Fast‑Paced Environment