# German Customer Support | Air Fryer Brand | Hybrid Athens | Mon – Fri

**Company:** ProRekruter Recruitment
**Location:** Athens, Greece
**Workplace:** hybrid

[Apply for this job](https://jobs.workable.com/view/ea88e1dc-b6a2-4b20-b74a-861dbe197027)

## Description

# German Customer Support | Air Fryer Brand | Hybrid Athens | Mon–Fri

1,400–1,530 gross/month + 2 extra salaries Greece, Athens Permanent, Full time Hybrid Opportunities in Greece

## Job Overview

Qualification **German:** C1–C2 | **English:** min. B2 Hours / schedule Mon–Fri, 10:00–18:00 (40h/week, no

**German Customer Service Athens** — are you looking for a hybrid role with a fixed Monday–Friday schedule and no shifts?

Join an international team supporting customers of one of the world’s leading air fryer and household appliances brands. Full training is provided and previous experience is not required.

### Location and schedule:

-   **Hybrid work model:** a mix of home office and office work in Athens, Neos Kosmos
-   **Fixed schedule:** Monday–Friday, 10:00–18:00 (40 hours/week, no shifts, weekends off)
-   Fast and fully online recruitment process

### Project:

**As a German Customer Service Advisor,** you will support customers of one of the world’s leading household appliance brands.  
The product range includes innovative air fryers, vacuum cleaners, blenders, coffee makers and other smart home appliances. You will help customers with product information, orders, returns and troubleshooting in a structured international environment.

### As a German Customer Service Advisor you will:

-   **Support German-speaking customers via phone, email and chat**
-   Answer questions about products, orders, deliveries and services
-   **Guide customers through product setup, use and troubleshooting**
-   Assist with returns, refunds and exchanges
-   Document customer interactions and follow up on unresolved cases
-   Provide clear, friendly and professional customer service

### Competitive salary and remuneration system:

-   **Base salary:** 1,300 gross/month x14 — including two additional salary payments worth 2,600 gross in total: one full salary at Christmas, half a salary at Easter and half a salary in summer
-   **Fixed project bonus:** 100 gross/month
-   **Performance bonus:** up to 10% of the base salary (130 gross/month)
-   **Anniversary bonus:** 500 gross after 12 months
-   **Meal allowance:** 3 net per worked day (approx. 60 net/month) via Up Hellas Mastercard

**Average monthly gross package: 1,400–1,530 gross/month + meal allowance.**

### What we offer:

-   **Permanent full-time Greek employment contract**
-   **Hybrid work model in Athens, Neos Kosmos**
-   **Fixed Monday–Friday schedule, 10:00–18:00, with no shifts and weekends off**
-   **10 days of paid training in English**
-   **Private life and health insurance from day one**, including dental and eye care
-   Company-provided work equipment
-   Free gym and wellness activities
-   **Relocation package for eligible candidates moving to Athens**

### Requirements:

-   **German level C1–C2 (fluent)**
-   **English level B2 or higher** — training is conducted in English
-   **You live in the Athens area or are ready to relocate**
-   Readiness to work in a hybrid model in Athens, Neos Kosmos
-   Strong communication and problem-solving skills
-   Customer-oriented mindset
-   **Previous customer service experience is a plus, but not required**
-   **EU citizenship or a valid residence permit with full rights to work in Greece is required.**

### Relocating to Athens? We support your move

-   Free shared Airbnb accommodation for 1 month
-   Flight ticket support of up to 300
-   Airport taxi support of up to 50
-   100 welcome card for restaurants and groceries during your first month in Athens
-   Assistance with local documents and relocation arrangements

### Ready for your next career move in Athens?

Interested in this German Customer Service Athens opportunity?  
**Apply with your CV – your new job is just a click away!**