# Lithuanian Player support specialist for gaming department in Sofia Bulgaria

**Company:** [Patrique Mercier Recruitment By Cyriel](http://jobs.workable.com/companies/p9woUrjVWD8RoUnLwuDzK9.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Lithuanian

[Apply for this job](http://jobs.workable.com/view/eada7221-2e7c-4ebb-a905-65c3705b0fce)

## Description

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Lithuanian Player Support Specialist in the gaming department, located in Sofia, Bulgaria! If you're passionate about gaming and fluent in Lithuanian, this is a fantastic chance to turn your love for gaming into a rewarding career.

In this role, you will be the primary point of contact for our Lithuanian-speaking players, assisting them with their queries, troubleshooting issues, and ensuring they have an enjoyable gaming experience. Join our vibrant team and help shape the future of our gaming community!

### Your Key Responsibilities

-   Provide excellent support to Lithuanian-speaking players through various communication channels, including chat, email, and forums.
-   Troubleshoot player issues and resolve queries efficiently to enhance player satisfaction.
-   Gather feedback from players to improve our gaming services and product offerings.
-   Document player interactions and maintain accurate records in our support system.
-   Collaborate with other teams to ensure smooth operations and efficient problem resolution.
-   Assist in developing and implementing best practices for player support.

## Requirements

-   Fluency in Lithuanian is essential; proficiency in English is a plus.
-   A genuine passion for gaming with an understanding of current gaming trends and communities.
-   Previous experience in customer support or a gaming-related role is advantageous but not mandatory.
-   Strong communication skills, both written and verbal, with the ability to engage players effectively.
-   Problem-solving skills and a proactive approach to resolving player issues.
-   A positive attitude and the ability to work well in a team environment.
-   Flexibility to adapt to the fast-paced nature of the gaming industry.

## Benefits

-   **Financial support during relocation**
-   Fully paid training 
-   Stable job and career development opportunities
-   Attractive salary
-   Additional health insurance
-   50+ benefits and services to choose from
-   Positive international working environment
-   Support and learning
-   Employee referral bonuses