# Receptionist

**Company:** [United Motors Group](https://jobs.workable.com/companies/eMu1VXKXC283WRgt9VzRYC.md)
**Location:** Riyadh, Saudi Arabia
**Workplace:** on site
**Employment type:** Full-time
**Department:** Fix Auto

[Apply for this job](https://jobs.workable.com/view/eb2bc004-9cd2-47a8-b973-9b8f3bbb7aea)

## Description

**Job Purpose**

Provide a professional and welcoming reception service at the company’s Head Office while supporting daily administrative activities, facilitating communication, and maintaining an organized reception area.

## Requirements

**Key Responsibilities**

-   Welcome visitors, confirm appointments, and notify the relevant employees of their arrival.
-   Maintain visitor records and issue visitor passes in accordance with company procedures.
-   Answer and direct incoming calls, take messages, and ensure they reach the appropriate employees.
-   Respond to general inquiries and provide approved information about the company and its services.
-   Coordinate meeting room bookings and ensure rooms are prepared for meetings and visitors.
-   Receive, record, and distribute incoming mail, correspondence, and parcels.
-   Arrange outgoing documents and parcels with courier providers and track delivery.
-   Maintain a tidy reception area and coordinate with housekeeping and maintenance teams as needed.
-   Update internal contact lists and telephone extensions in coordination with relevant departments.
-   Provide administrative support, including data entry, printing, scanning, and filing.
-   Coordinate visitor access with security and comply with safety and confidentiality procedures.
-   Perform other related duties as assigned by the line manager.

**Qualifications and Experience**

-   High school certificate or equivalent; a diploma in Office Administration or Business Administration is preferred.
-   Preferably one to two years of experience in reception, customer service, or administrative support.
-   Proficiency in Arabic and the ability to communicate effectively in English, both verbally and in writing.
-   Proficiency in Microsoft Office, email, and standard office equipment.

**Skills and Competencies**

-   Strong communication and interpersonal skills.
-   Professional and courteous customer service.
-   Organization, time management, and prioritization.
-   Accuracy, attention to detail, and confidentiality.
-   Ability to handle inquiries and unexpected situations professionally.
-   Teamwork, punctuality, and professional presentation.

**Key Performance Indicators**

-   Visitor satisfaction with reception services.
-   Timeliness and accuracy of call handling.
-   Accuracy of visitor and correspondence records.
-   Effective coordination of meeting room bookings.
-   Compliance with visitor access and confidentiality procedures.