# Lithuanian-Speaking Customer Solutions Consultant - Sofia, Fully Paid Relocation

**Company:** [Mercier Consultancy](http://jobs.workable.com/companies/cBuzxpFh6LoUSuvk6jGQJR.md)
**Location:** Pleven, Bulgaria
**Workplace:** on site
**Employment type:** Full-time
**Department:** Cyriel

[Apply for this job](http://jobs.workable.com/view/eb7aad84-be09-4954-8241-96a64f626df2)

## Description

Mercier Consultancy is looking for a Lithuanian-Speaking Customer Solutions Consultant to join our team in Sofia, Bulgaria, with fully paid relocation support. You will be the main point of contact for Lithuanian-speaking clients, delivering exceptional customer solutions tailored to their needs to maximize satisfaction and success.

In a collaborative and fast-paced environment, you will address client questions, resolve issues, and develop customized solutions. This role offers strong career development prospects along with comprehensive relocation assistance.

### Responsibilities

-   Provide effective customer support to Lithuanian-speaking clients
-   Understand client requirements and deliver tailored solutions
-   Work closely with internal teams to ensure prompt resolution of client issues
-   Maintain detailed documentation of client interactions and solutions provided
-   Identify opportunities for service improvements based on feedback
-   Assist in the onboarding and training processes for new clients
-   Stay up to date with company products, services, and industry trends

## Requirements

-   Fluency in Lithuanian and English, both spoken and written.
-   Your native language and nationality must be clearly indicated in your C.V. and/or Cover Letter.
-   Strong customer service skills and a proactive, solution-oriented mindset
-   Excellent communication and interpersonal skills
-   Ability to work both independently and collaboratively
-   Detail-oriented with strong problem-solving abilities
-   Previous experience in customer support or consulting roles is preferred
-   Willingness to relocate to Sofia, Bulgaria; full relocation costs covered

## Benefits

• Financial support during relocation

• Fully paid training

• Stable job and career development opportunities

• Attractive salary

• Additional health insurance

• 50+ benefits and services to choose from

• Positive international working environment

• Support and learning

• Employee referral bonuses