# Key Account Manager

**Company:** [Weekday AI](http://jobs.workable.com/companies/pxG9rDgnvZm2c86JUchT1j.md)
**Location:** Chennai, India
**Workplace:** on site
**Employment type:** Full-time
**Department:** Weekday's Client via platform

[Apply for this job](http://jobs.workable.com/view/ec99d87d-29ed-42ff-a077-7d6daa76d7b4)

## Description

**This role is for one of the Weekday's clients**

**Salary range: Rs 800000 - Rs 2000000 (ie INR 8 - 20 LPA)**

Min Experience: 10 years

Location: Chennai

JobType: full-time

## Requirements

This position is a **leadership role with dual responsibilities**, encompassing:

**1️⃣ Client & Key Account Management**

-   Act as the primary contact for strategic international clients across the USA, Europe, Australia, and the Gulf region
-   Gain a thorough understanding of client pipelines, challenges, and growth plans
-   Drive account growth through upselling, cross-selling, and introducing new service offerings
-   Handle quotations, negotiations, change orders, invoicing, and collections
-   Achieve and maintain a quote win rate of 60–70% or higher
-   Foster long-term relationships at the executive level

**2️⃣ Project & Delivery Leadership**

-   Lead a team of 30–50 engineers, including Team Leaders and Quality Control personnel
-   Plan, schedule, and oversee the execution of 5–15 projects concurrently
-   Ensure timely and high-quality delivery of drawings, BIM models, and documentation
-   Take ownership of revenue, utilization, margins, and overall financial performance
-   Manage capacity planning and resource allocation effectively
-   Uphold rigorous quality assurance and quality control standards

**Key Responsibilities**

**🔹 Account Growth & Commercial Management**

-   Actively monitor client project pipelines
-   Prepare precise estimates based on hours per tonne, sheet, or model element
-   Conduct pricing negotiations while safeguarding profit margins
-   Manage scope changes to avoid revenue leakage
-   Ensure billing is prompt and payments are followed up diligently

**🔹 Technical & Client Coordination**

-   Lead project kickoff meetings
-   Oversee Requests for Information (RFIs) by reviewing, consolidating, tracking, and resolving them internally when possible
-   Approve critical deliverables prior to client submission
-   Maintain clear and effective technical communication

**🔹 Project Planning & Execution**

-   Create master schedules using tools like MS Project or Smartsheet
-   Segment projects into well-defined work packages
-   Track planned versus actual hours and implement corrective measures when needed
-   Manage prioritization across multiple projects

**🔹 Revenue & Margin Ownership**

-   Achieve weekly and monthly revenue targets
-   Submit detailed financial and utilization reports
-   Optimize commercial terms to maximize profitability
-   Ensure all additional work is properly documented and invoiced

**🔹 Team Leadership & Development**

-   Recruit, onboard, and mentor engineering staff
-   Develop capable Team Leaders
-   Conduct quarterly performance reviews and establish KPIs
-   Maintain attrition rates below 12%
-   Organize bi-weekly technical training sessions

**🔹 Quality Management**

-   Take ownership of the quality of all deliverables
-   Maintain client-specific QC checklists
-   Perform Root Cause Analysis and implement Corrective and Preventative Actions (CAPA)
-   Conduct monthly quality review meetings
-   Manage and update a lessons-learned database

**🔹 Technology & Automation**

-   Ensure team proficiency in Tekla, Revit, and other BIM tools
-   Promote automation initiatives that free up 5–10% of team capacity
-   Enhance productivity through parametric tools and AI technologies
-   Measure and report on efficiency improvements

**Ideal Candidate Profile**

**🎓 Education**

-   B.E./B.Tech in Civil or Structural Engineering (required)
-   M.E./M.Tech (preferred)
-   PMP, Tekla, Revit, or BIM certifications (desirable)

**👔 Experience (10–20 Years Total)**

-   7–10+ years of hands-on experience in Steel Detailing (Tekla) and Structural BIM
-   4–6+ years managing full project cycles
-   3–5+ years leading teams of 15–50 members
-   Direct experience working with international clients (mandatory)
-   Experience managing key accounts worth ₹5 Cr or more (preferred)
-   Strong background in commercial activities, estimation, and margin management
-   Expertise in Structural Steel Detailing, BIM, or Engineering Services

### Must have Skills

steel detailing

tekla

### Good to have Skills

structural bim

international clients