# Business-to-Consumer Customer Service Representative (Manufacturing)

**Company:** [Parallel Employment](http://jobs.workable.com/companies/5B7P6aDD5LuSj3J9rNShaZ.md)
**Location:** Kenosha, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** Kenosha-Andrea

[Apply for this job](http://jobs.workable.com/view/eced49f4-07a7-4bd2-a718-feebcaa1517a)

## Description

Parallel Employment Group is seeking a motivated Business-to-Consumer Customer Service Representative to join a growing manufacturing company. The ideal candidate will be responsible for providing exceptional customer service and support to consumers, ensuring a positive experience from inquiry through post-sale follow-up.

Responsibilities include managing customer inquiries, processing orders, resolving product issues, and coordinating with internal teams to fulfill customer needs. Strong communication skills and a customer-focused attitude are essential in this role.

## Requirements

-   Previous customer service experience, preferably in a manufacturing or B2C environment.
-   Excellent communication and interpersonal skills.
-   Ability to troubleshoot and resolve customer concerns effectively.
-   Proficient in computer applications and order management systems.
-   Strong organizational skills and attention to detail.
-   Ability to work independently and as part of a team.

## Benefits

Temporary to permanent

We are an equal opportunity employer

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