# Customer Marketing &amp Product Marketing Knowledge Intern

**Company:** [Lucidya](http://jobs.workable.com/companies/15ogj8hzHfvwr619kJx7pB.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Marketing

[Apply for this job](http://jobs.workable.com/view/ee385e51-3824-42a4-90b3-f3b79c6eed44)

## Description

lThe intern will support clear communication between Customer Experience, Product Management,

Marketing, and customers by organizing product knowledge, customer feedback, and customer-facing

communications.

Key Responsibilities

## Requirements

 Help align CX and Product Management teams by organizing customer feedback, product questions,

and feature requests.

 Draft and update customer communications through Intercom, email, in-app messaging, and help-

center content.

 Support product marketing materials such as product updates, FAQs, release notes, and customer

education content.

 Identify recurring customer questions and knowledge gaps, and recommend ways to improve

communication and product adoption.

 Maintain shared knowledge resources and provide concise summaries of customer insights to internal

teams.