# IT Business Analyst (Mid-Senior Level)

**Company:** [Youtap Limited](http://jobs.workable.com/companies/omqgVQqqTUribpbnkyCpBy.md)
**Location:** South Jakarta, Indonesia
**Workplace:** on site
**Employment type:** Full-time
**Department:** IT

[Apply for this job](http://jobs.workable.com/view/eeb33cef-3f27-4212-9d95-a4dd99e8e0a8)

## Description

-   Gather, analyze, and document business, functional, and non-functional requirements.
-   Translate business needs into clear user stories, process models, and solution proposals.
-   Conduct workshops, interviews, and requirement walkthroughs with stakeholders.
-   Coordinate with development and QA teams to ensure requirements are correctly implemented and validated.
-   Maintain documentation governance, version control, and traceability across SDLC.
-   Identify process gaps and improvement opportunities for efficiency and quality.
-   (For senior level) Mentor junior analysts and ensure adherence to documentation standards.

## Requirements

-   Bachelor’s degree in Information Systems, Computer Science, Engineering, or related field (Master’s preferred).
-   Minimum **2–7 years of experience** as a Business Analyst or in a similar analytical role within payment, loyalty or financial industries.
-   Strong understanding of **system analysis, process re-engineering, and IT delivery lifecycles**.
-   Excellent communication, presentation, and stakeholder management skills.
-   Hands-on experience working in **Agile/Scrum** or **Waterfall** environments.
-   Proficient in using tools such as **Jira, Confluence, Azure DevOps, Lucidchart, Whimsical, Figma, or similar**.
-   Familiarity with **SQL** or data visualization tools for analysis.
-   Preferred certifications: **CBAP, PMI-PBA, IIBA-AAC, or Agile (Scrum Master / Product Owner)**.