# German Speaking Customer Service for Consumer Services Company in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Nellie

[Apply for this job](http://jobs.workable.com/view/efdeaf32-5d2a-487b-84ba-69180cb3069e)

## Description

Patrique Mercier Recruitment FR is excited to offer a position for a German Speaking Customer Service Representative at a well-established Consumer Services Company based in Greece. This role involves providing exceptional support to German-speaking customers, ensuring their inquiries and needs are addressed professionally and efficiently.

  

### Responsibilities

-   Deliver excellent customer service to German-speaking clients via phone, email, and chat.
-   Assist customers with product information, account management, and service inquiries.
-   Resolve customer issues promptly and effectively, maintaining high customer satisfaction.
-   Stay informed about company products, services, and policies to provide accurate information.
-   Document customer interactions thoroughly and follow company procedures for record keeping.
-   Collaborate with internal teams to improve customer experience and resolve complex issues.

## Requirements

-   Fluency in German and English, both spoken and written.
-   Experience in customer service, preferably in consumer services or related sectors.
-   Strong communication and interpersonal skills.
-   Problem-solving skills with the ability to handle challenging situations calmly.
-   Familiarity with customer service software and Microsoft Office applications.
-   Organized, detail-oriented, and able to multitask in a fast-paced environment.
-   Customer-focused attitude with a commitment to delivering quality service.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks