# IT Administrator (AL-FNC260602 011/01)

**Company:** [Xcellink Pte Ltd](http://jobs.workable.com/companies/8dSEYsYpZ3ZWPg9yxjJRt4.md)
**Location:** Singapore, Singapore
**Workplace:** on site
**Employment type:** Contract
**Department:** Talent Placement

[Apply for this job](http://jobs.workable.com/view/f0ad7c58-0393-4afe-8f88-30b9256fee44)

## Description

We are looking for an organized and proactive **IT Operations Administrator** to provide administrative support to the IT Operations team at a customer site. This role is ideal for candidates with strong coordination skills who enjoy working in a fast-paced IT environment and supporting daily operational activities.

### Key Responsibilities

-   Create and manage service request tickets in the ITSM system on behalf of support teams and users.
-   Track service requests and ensure completion within agreed turnaround times.
-   Assist in monitoring and maintaining clean laptop inventory levels.
-   Coordinate and schedule appointments for IT-related activities and services.
-   Maintain accurate records of IT assets and inventory stored onsite.
-   Provide administrative support to the IT Operations team.
-   Prepare and update operational records, reports, and documentation.
-   Support ad-hoc administrative and operational tasks as assigned.

## Requirements

-   Minimum **1 year of experience** in an administrative, operations support, or IT support coordination role.
-   Familiarity with **ITSM tools** would be an advantage.
-   Proficient in **Microsoft Office applications** (Word, Excel, and PowerPoint).
-   Good written and verbal communication skills.
-   Basic knowledge of End User Computing Devices (EUCD) would be an added advantage.
-   Strong organizational skills with attention to detail.
-   Ability to multitask and work independently in a customer-facing environment.