# Dutch Player support specialist for gaming department in Sofia Bulgaria

**Company:** [Patrique Mercier Recruitment By Cyriel](http://jobs.workable.com/companies/p9woUrjVWD8RoUnLwuDzK9.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Dutch

[Apply for this job](http://jobs.workable.com/view/f0d2b134-7e21-4a04-8f33-36f2d410f6ce)

## Description

Patrique Mercier Recruitment is excited to announce an outstanding opportunity for a Dutch Player Support Specialist within our gaming department, based in Sofia, Bulgaria! If you are passionate about gaming and fluent in Dutch, this is your chance to pursue a fulfilling career in a vibrant environment.

As a Dutch Player Support Specialist, you will be the key point of contact for our Dutch-speaking players, assisting them with their inquiries, troubleshooting issues, and ensuring a high-quality gaming experience. Join our enthusiastic team and contribute to the success of our gaming community!

### Your Key Responsibilities

-   Provide exceptional support to Dutch-speaking players through various channels, including chat, email, and forums.
-   Efficiently troubleshoot player issues and resolve queries to maximize satisfaction.
-   Collect and analyze player feedback to improve our gaming services and product offerings.
-   Document all player interactions accurately in our support systems.
-   Collaborate with cross-functional teams to streamline processes and enhance problem resolution.
-   Contribute to the development and implementation of best practices in player support.

## Requirements

-   Fluency in Dutch is required; proficiency in English is a plus.
-   A strong passion for gaming with familiarity with current gaming trends and communities.
-   Experience in customer support or a related gaming position is advantageous but not mandatory.
-   Excellent communication skills, both written and verbal, with the ability to engage players effectively.
-   Strong analytical and problem-solving skills with a proactive approach to addressing player concerns.
-   A positive attitude and the ability to thrive in a collaborative team environment.
-   Willingness to adapt to the fast-paced nature of the gaming industry.

## Benefits

-   **Financial support during relocation**
-   Fully paid training 
-   Stable job and career development opportunities
-   Attractive salary
-   Additional health insurance
-   50+ benefits and services to choose from
-   Positive international working environment
-   Support and learning
-   Employee referral bonuses