# Relationship Manager

**Company:** [FairMoney](http://jobs.workable.com/companies/ccBaMMxRfjDf538cTRNwaZ.md)
**Location:** Lagos, Nigeria
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** Sales

[Apply for this job](http://jobs.workable.com/view/f165e921-e5cd-4c0a-b98e-a67a575bb7c2)

## Description

**About the company**

FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global investors, including Tiger Global, DST, and Flourish Ventures.

In alignment with its vision, FairMoney is actively constructing the foremost mobile banking platform and point-of-sale (POS) solution tailored for emerging markets. The journey began with the introduction of a digital microcredit application exclusively available on Android and iOS devices. Today, FairMoney has significantly expanded its range of services, encompassing a comprehensive suite of financial products, such as current accounts, savings accounts, debit cards, and state-of-the-art POS solutions designed to meet the needs of both merchants and agents.**FairMoney thrives on its diverse workforce, bringing together talent from over 27 nationalities. This multicultural team drives the company’s mission of reshaping financial services for underserved communities.**To gain deeper insights into FairMoney’s pivotal role in reshaping Africa’s financial landscape, we invite you to watch informative [video](https://www.youtube.com/watch?v=qJAvPHdpRD0).

The Relationship Manager will drive offline merchant acquiring businesses (Chain Stores, restaurants, Supermarkets, FMCG, Pharmacy, Betting, etc.), and develop strategies to increase sales revenue.

**Roles and Responsibilities:**

-   S/he will be responsible for driving the Merchant Acquiring business across various merchant sectors (Supermarkets, Pharmacies, Filling Stations, Eateries & Restaurants, Lounges & Bars, and Hotels) within the region and developing strategies to increase sales revenue.
-   Develop plans and strategic initiatives to grow the Merchant Acquisition business and achieve the company’s sales goals.
-   Manage and lead the Merchant Acquisition team within the region to deliver profitable growth.
-   Daily, weekly, and monthly monitoring of the KPIs of the Merchant team within the assigned region is required, ensuring all targets are consistently met and exceeded.
-   Drive the KAMs (Key Account Managers) to ensure they meet all KPIs for their respective teams.
-   Meet target quotas for the region's set KPIs, including transaction value, volume, and revenue.
-   Monitor market trends and provide regular competitor feedback to the Merchant Acquisition Manager.
-   Have Strong understanding of the company’s products and services is essential, with the ability to advise others effectively.
-   Follow up with merchants, ensuring both active and inactive merchants are visited. Where necessary, they will facilitate the retrieval of POS terminals from inactive business partners within the region.

## Requirements

-   Bachelor’s Degree in Sales and Marketing or related fields.
-   A minimum of 6 to 8 years of experience in the Merchant business.
-   Must have an Android phone.
-   Proven experience managing a high-performance sales team.
-   Ability to motivate a team of Sales Managers for performance.
-   Extremely flexible, result-oriented, and hardworking with a strong track record of success.
-   Ability to self-motivate and manage self.
-   Good communication and interpersonal skills.
-   Customer orientation and ability to adapt/respond to different characters.

## Benefits

-   Private Health Insurance
-   Performance Bonus
-   Pension Plan
-   Training & Development

**Recruitment Process:**

-   A screening call with a member of the recruitment team for 30 minutes.
-   Technical interview with the hiring manager for 30 to 60 minutes.