# IT Specialist

**Company:** [PetroApp](http://jobs.workable.com/companies/i8npsPjqGkcRou7dk7fcM4.md)
**Location:** Riyadh, Saudi Arabia
**Workplace:** on site
**Employment type:** Full-time
**Department:** Human Resources

[Apply for this job](http://jobs.workable.com/view/f16bd8de-b839-476d-9aa2-fd31bb0de109)

## Description

**Job Title:** IT Support Specialist

**Job Summary:**  
We are seeking a motivated IT Support Specialist with at least 1 year of experience to join our team. The ideal candidate will be responsible for providing technical support, troubleshooting issues, and ensuring the smooth operation of IT systems and networks.

**Key Responsibilities:**

-   Provide technical support to end-users (onsite and remote).
-   Troubleshoot hardware, software, and network issues.
-   Install, configure, and maintain computer systems and applications.
-   Provide support for IT systems, including Windows Server environments.
-   Troubleshoot Windows Server issues (Active Directory, DNS, DHCP, Group Policy, user access, and server performance).
-   Manage and troubleshoot client connectivity issues (LAN/Wi-Fi/VPN).
-   Monitor system performance and ensure system availability.
-   Support network infrastructure and resolve connectivity issues.
-   Maintain documentation of issues, solutions, and IT procedures.
-   Assist in system upgrades, patches, and security updates.

## Requirements

**Requirements:**

-   Bachelor’s degree in Computer Science or a related field.
-   Minimum 1 year of experience in IT Support or a similar role.
-   Strong  knowledge of networking concepts and systems.
-   Experience supporting Windows Server and client operating systems.
-   Strong troubleshooting and problem-solving skills.
-   Good communication and interpersonal skills.
-   Ability to work under pressure and handle multiple tasks.