# Swedish Player support specialist for gaming department anywhere in Bulgaria

**Company:** [Patrique Mercier Recruitment By Cyriel](http://jobs.workable.com/companies/p9woUrjVWD8RoUnLwuDzK9.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Swedish

[Apply for this job](http://jobs.workable.com/view/f1a67f34-f1ce-4ebc-971f-bc147e4988bc)

## Description

Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a Swedish Player Support Specialist within our gaming department, available for candidates anywhere in Bulgaria! If you have a passion for gaming and are fluent in Swedish, this role could be the perfect fit for you to kick-start your career.

As a Swedish Player Support Specialist, you will be the primary point of contact for our Swedish-speaking players, assisting them with their inquiries, troubleshooting issues, and ensuring that they enjoy an exceptional gaming experience. Join our dedicated team and make a significant impact on our gaming community!

### Your Key Responsibilities

-   Deliver outstanding support to Swedish-speaking players via various communication channels, including chat, email, and forums.
-   Efficiently troubleshoot player issues and resolve queries to ensure maximum satisfaction.
-   Collect and analyze player feedback to inform enhancements in our gaming services and products.
-   Maintain detailed records of player interactions in our support systems.
-   Collaborate with other departments to streamline processes and enhance problem-solving efforts.
-   Contribute to the development and implementation of effective player support strategies.

## Requirements

-   Fluency in Swedish is required; proficiency in English is a plus.
-   A strong passion for gaming with an awareness of current gaming trends and communities.
-   Experience in customer support or a role within the gaming industry is advantageous but not mandatory.
-   Excellent communication skills, both written and verbal, with the ability to engage with players effectively.
-   Strong analytical and problem-solving capabilities with a proactive approach to addressing player issues.
-   A positive attitude and the capability to work well in a team-oriented environment.
-   Willingness to adapt to the fast-paced nature of the gaming industry.

## Benefits

-   **Financial support during relocation**
-   Fully paid training 
-   Stable job and career development opportunities
-   Attractive salary
-   Additional health insurance
-   50+ benefits and services to choose from
-   Positive international working environment
-   Support and learning
-   Employee referral bonuses