# German Travel Representative | Tourism Industry - Athens

**Company:** [speakit](http://jobs.workable.com/companies/fTXJu5fckxtuW4XzB5cPPo.md)
**Location:** Athens, Greece
**Workplace:** on site
**Employment type:** Full-time
**Department:** German

[Apply for this job](http://jobs.workable.com/view/f3df42d7-f72a-4a54-91f3-9ef15df3061d)

## Description

At SpeakIt, we are looking for German-speaking professionals to join our team as Travel Representatives for a leading flight booking platform serving the DACH region (Germany, Austria, Switzerland).

If you are passionate about travel, enjoy helping customers, and thrive in a fast-paced environment, this is your opportunity to grow your career in the airline and tourism industry.

### Responsibilities

-   Handle high-volume inbound calls and emails related to flight bookings
-   Assist customers with reservations, modifications, cancellations, and refunds
-   Provide full customer journey support (pre-sale and post-sale)
-   Promote and sell travel add-ons such as insurance, baggage, and parking
-   Deliver high-quality service while managing customer inquiries and complaints professionally
-   Maintain accurate records using CRM systems
-   Collaborate with team members to ensure smooth operations and customer satisfaction

## Requirements

-   Fluency in German (C1–C2 level, written and spoken)
-   Good command of English (B2 level)
-   Minimum 1 year of customer-facing experience
-   Previous call center experience is required
-   Tech-savvy with good knowledge of CRM systems
-   GDS knowledge (Amadeus/Sabre) will be considered an advantage
-   Strong communication and problem-solving skills
-   Ability to multitask and work under pressure
-   Team-oriented mindset with a resilient and solution-driven approach

## Benefits

-   Monthly gross salary: 1,550€
-   Indefinite contract
-   100€ monthly UP Card
-   Private life and health insurance
-   Transportation card (provided after the first month)
-   5-week paid on-site training
-   Opportunity to work in a dynamic and international environment

Only CVs in English will be reviewed.