# Croatian Speaking Customer Support For Booking.com - Paid Relocation To Athens

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Fien Greece

[Apply for this job](http://jobs.workable.com/view/f41aae4a-8501-44dc-897d-1ce964fdfe90)

## Description

We are excited to offer a unique opportunity for Croatian Speaking Customer Support Representatives to work for Booking.com with a paid relocation package to Athens, Greece. This role is perfect for individuals who are fluent in Croatian and passionate about providing excellent customer service within the travel and hospitality industry.

### Key Responsibilities

-   Provide outstanding customer support to Croatian-speaking customers using Booking.com’s platform via phone, email, and chat.
-   Assist clients with booking inquiries, modifications, cancellations, and other service-related questions.
-   Resolve customer complaints and issues efficiently to maintain high customer satisfaction.
-   Maintain accurate records of customer interactions in the CRM system.
-   Collaborate with internal teams to ensure seamless customer experience.
-   Stay informed about Booking.com’s products, services, and policies to provide accurate assistance.

## Requirements

-   Fluency in Croatian (both written and spoken) is essential; proficiency in English is an advantage.
-   Excellent communication and problem-solving skills.
-   Ability to manage multiple tasks and work efficiently in a fast-paced environment.
-   Familiarity with CRM systems and booking platforms is a plus.
-   Strong customer-oriented mindset and ability to work both independently and as part of a team.
-   No experience needed, but willingness to learn! 
-   Willingness to relocate to Athens, Greece, with paid relocation support provided.

## Benefits

-   Competitive monthly salary
-   2 Extra salaries per year
-   Fully paid relocation package
-   Airport pick-up
-   Fully paid training
-   Health Insurance
-   Continuous support before and during your stay in Greece provided by residents of Greece
-   And many other benefits!