# Spanish Customer Service for E-Commerce Platform - Greece, Fully Paid Relocation

**Company:** [Mercier Consultancy](http://jobs.workable.com/companies/cBuzxpFh6LoUSuvk6jGQJR.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Erik

[Apply for this job](http://jobs.workable.com/view/f5618efb-bd8e-4e23-852d-0ee0362c74af)

## Description

Mercier Consultancy is looking for a motivated Spanish Customer Service Representative to join our team supporting a leading E-Commerce platform. This role is based in Greece with fully paid relocation assistance. As a key member of the customer service team, you will provide outstanding support to Spanish-speaking customers, ensuring their inquiries and issues are resolved efficiently and professionally.

This is an excellent opportunity for individuals with strong communication skills and a passion for e-commerce to grow their career while experiencing life in Greece.

### Responsibilities

-   Provide excellent customer service to Spanish-speaking clients.
-   Assist customers with orders, payments, shipping inquiries, and returns.
-   Resolve customer issues promptly and professionally.
-   Maintain accurate records of customer interactions in CRM systems.
-   Collaborate with internal teams to improve service delivery.
-   Participate in ongoing training to stay updated on product knowledge and customer service best practices.

## Requirements

-   Fluency in Spanish and English, both written and verbal.
-   Excellent communication and problem-solving skills.
-   Previous experience in customer service, preferably in e-commerce, is an advantage.
-   Willingness to relocate to Greece; full relocation costs covered.
-   Ability to work in a fast-paced environment and manage multiple tasks.
-   Strong organizational skills and attention to detail.
-   Positive attitude and customer-focused mindset.

## Benefits

-   Competitive Monthly Salary
-   Fully Paid Relocation Package ( Flight, Transfer and Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   And More...