# Customer Service Representative

**Company:** [GoTyme PH (Philippines)](http://jobs.workable.com/companies/mA3RjbAxqg68cry2JcZ41T.md)
**Location:** Makati City, Philippines
**Workplace:** hybrid
**Department:** Savii

[Apply for this job](http://jobs.workable.com/view/f68df206-3fe0-43f2-8e6e-8d704070ac9a)

## Description

**Join SAVii: Transforming Employee Wellness Across Emerging Markets  
**

**About SAVii**

SAVii is the leading financial wellness platform in the Philippines, dedicated to revolutionizing the employee benefits landscape. Founded in 2017, we provide 360-degree salary-linked wellness services that empower HR leaders to support their teams' financial health.

**Important Note for Applicants:**

SAVii was recently acquired by **GoTyme Bank**, the country’s fastest-growing digital bank. While this position is hosted on the GoTyme Bank career page, you are applying specifically for a role within the **SAVii** organization. This partnership allows us to leverage GoTyme’s banking infrastructure to further our mission of financial inclusion.

**Our Culture**

At SAVii, we operate under a remote-first philosophy, prioritizing results and employee well-being. We foster a culture of collaboration, respect, and continuous professional growth. Our environment is fast-paced and execution-oriented, designed for individuals who are comfortable challenging the status quo and taking ownership of their contributions.

**Key Responsibilities:**

As a Customer Service Representative, you will:

-   Provides End-to-end approach for issue resolution
-   Resolve inquiries by having a solution oriented thinking and critical decision making
-   Abide by and perform to the best of your abilities all functions, duties, and responsibilities to be assigned by the Employer in due course
-   Comply with the orders and instructions given from time to time by the Employer through its authorized representatives
-   Shall not disclose any confidential information in respect of the affairs of the Employer to any unauthorized person
-   Perform any other administrative or non-administrative duties assigned by any representative of the Employer from time to time either through direct written order or by oral assignment

**Why Join SAVii?**

Joining SAVii means contributing to a platform that directly improves the lives of thousands of employees. We offer a competitive benefits package, flexible work arrangements, and a professional environment that encourages diversity and innovation.

**Commitment to Diversity & Inclusion**

SAVii is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and believe that a diverse range of perspectives is essential to our success as a fintech leader.

**Application Process**

If you are a driven professional looking to make a meaningful impact in the financial wellness space, we invite you to apply.

## Requirements

-   College graduate
-   Under-graduate (2yrs working experience in any Customer Service related industry)
-   Amenable to shifting schedules
-   Knowledge about MS Office (PowerPoint, Excel, World)
-   Good verbal/written communication in English and Tagalog
-   Good analytical and problem solving skills