# Outbound Sales Agent

**Company:** [Bionic Services Ltd](http://jobs.workable.com/companies/bGRVqm1CvPNuZdw9hCds4v.md)
**Location:** Luton, United Kingdom
**Workplace:** on site
**Employment type:** Full-time
**Department:** SALES AND OPERATIONS

[Apply for this job](http://jobs.workable.com/view/f6abf4e6-6bb1-406d-a34d-bb74a83b47d8)

## Description

**About Bionic**   
At Bionic, we help SMEs simplify their business operations. By combining innovative technology with exceptional human expertise, we connect business owners with tailored solutions across energy, insurance, connectivity, and commercial finance through our trusted network of providers. 

  
**The Role**   
We’re pleased to share an exciting opportunity as we continue to strengthen our sales operation within ILA. As ILA lead volumes continue to grow, we’re looking to add 1x ILA Closer to the team. This role will focus on handling high-quality inbound leads, guiding customers through the sales journey, and converting opportunities efficiently while delivering an excellent customer experience. 

This is a great opportunity for individuals with a proven track record as a Sales Closer, who thrive in a fast-paced environment and are confident closing deals over the phone. 

**Why this role?**   
This is a fantastic development opportunity to build on your sales success, work with high intent inbound leads, and play a key role in continuing to grow the performance of the ILA team. 

**What you’ll do** 

-   Handle high-quality inbound leads and guide customers through the sales process 

-   Close sales directly over the phone within the IP environment 

-   Maintain exceptional call quality and ensure all conversations remain fully compliant 

-   Identify opportunities to cross sell relevant products and consistently achieve cross sell targets 

-   Manage activity, outcomes, and customer data accurately within Salesforce 

-   Consistently achieve conversion and productivity targets 

-   Represent IP with professionalism, strong energy, and ownership of results 

**What we’re looking for** 

-   Proven track record of success in a sales environment 

-   Confident and effective at closing sales over the phone 

-   Must have been in your current role for a minimum of 6 months 

-   Exceptional call quality and customer engagement standards 

-   Strong attention to detail and ability to manage leads effectively 

-   Resilient, self-motivated, and results focused 

-   Demonstrates consistently great DNA 

**Benefits** 

We know that our employees are what sets us aside from our competitors; our benefits are just part of the way we say thanks. 

_Enhance your health & wellbeing 🌱_ 

-   Private healthcare cover 

-   Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies 

-   Eyecare scheme 

_Taking time away from work 🏖️_ 

-   25 days annual leave plus the 8 UK bank holidays, increasing with tenure 

-   1 paid family/religious day of leave per year - following successful probation period 

-   1 paid charity volunteering day per year 

-   Option to buy/sell up to an additional 3 days leave per year 

_Family matters: for the special moments 🏠_ 

-   Enhanced maternity, paternity or shared parental leave 

-   2 days off for your wedding upon joining, and up to 5 days after 2 years' service 

-   Flexible working options & a hybrid work approach 

_Financial wellbeing 💸_ 

-   Auto-enrolled salary sacrifices pension scheme  

-   Life assurance 

-   Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure 

-   Cycle to work scheme 

_Recognition 🌟_ 

-   Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success 

-   Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition  

-   Long service awards