# Class 2 Delivery Driver (Tool & Equipment Hire)

**Company:** [THX Ltd](http://jobs.workable.com/companies/v5ogoSp8T7mqoKwHqvTKFJ.md)
**Location:** Bedford, United Kingdom
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** Operations

[Apply for this job](http://jobs.workable.com/view/f752fdff-63ea-453b-b69c-647b69f55f33)

## Description

We are looking for a Customer Delivery Operative – HGV Class 2 to deliver goods to customers, whilst also providing an excellent customer service experience. Are you looking to become a part of a team that is transforming customer experience in a growing industry? 

In this role, you will:

-   Take pride in being responsible for ensuring customers receive the hire equipment they have ordered or collected, on time and in a positive, friendly manner
-   Ensure we meet our target of 98% on-time delivery
-   Resolve problems promptly, communicating with customers and colleagues as needed
-   Load and unload THX’s hire equipment using appropriate lifting equipment and manual handling techniques
-   Follow safe working processes while driving and loading/unloading.

**YOU MAY ALSO:**

-   Communicate with colleagues in other departments to ensure customer requirements are met
-   Operate THX’s delivery IT system, updating the system data and taking pictures of equipment
-   Raise issues and opportunities to improve the THX operations
-   Identify sales opportunities while travelling and report these back to the sales team
-   During quieter periods, you may be required to support our Warehouse and/or Workshop department.

_**The full-time schedule ranges from start times between 5:00am-7.30am, Monday to Friday.**_

## Requirements

**IT IS ESSENTIAL THAT YOU HAVE:**

-   Experience in providing excellent customer service
-   A valid, clean UK HGV Class 2 licence and up-to-date CPC
-   Experience in driving and delivering goods
-   Familiarity with IT and navigation systems.

You will also ideally have a current IPAF licence.

## Benefits

THX is no ordinary workplace! In exchange for helping us do a great job and continue to grow our business, we offer a comprehensive rewards package and genuine career development opportunities. Benefits include:

-   Recharge with 25 Days Holiday (with Bank Holiday’s on top).
-   Need a little more time off, or would extra cash suit you better? Our Annual Leave Buy & Sell Scheme gives you the flexibility to choose what works best for you each year.
-   Looking after your future with a Company Pension.
-   Special recognition and rewards incentives.
-   **NO MORE PACKED LUNCHES:** Enjoy access to our fully stocked kitchens, filled with snacks and treats to keep you fueled throughout the day.
-   A great opportunity to join an expanding team.
-   Paid overtime.
-   Free on-site parking.
-   Good quality PPE and uniform provided.