# San Luis Obispo, CA- Administrative Coordinator ($19-$21/hr)

**Company:** [Aladdin Bail Bonds](http://jobs.workable.com/companies/srZyW8Qtq4zXXZ76pmcJFC.md)
**Location:** San Luis Obispo, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** Retail

[Apply for this job](http://jobs.workable.com/view/f7924a12-3bf2-4c74-9216-a7d0d1d6a264)

## Description

### Administrative Coordinator

**Compensation:** $19.00 - $21.00 per hour

### Position Overview

The following list includes the typical responsibilities for the Administrative Coordinator position. Due to the teamwork-oriented nature of our company culture, additional duties outside of those listed below may be assigned as needed. Employees should consult their Supervisor with any questions regarding responsibilities.

### Agency Administration

-   Assist and provide backup support to Agents and/or the Manager as needed.
-   Maintain daily deposit backup documentation.
-   Manage inventory and petty cash controls, ensuring accurate reconciliation.
-   Submit weekly reports to Corporate every Monday.
-   Assist with maintaining a professional office appearance, including ensuring fresh coffee and water are available for clients.
-   Coordinate defendant court reminder calls with the Manager.

### Office Support

-   Provide administrative assistance for claims-related matters as appropriate.
-   Assist with Corporate requests and inter-agency requests, including:

-   Filing motions
-   Processing exonerations
-   Pulling minute orders
-   Filing trust deeds
-   Other administrative tasks as assigned

-   Build defendant files, including labels, 2100RC forms, and required documentation.
-   Scan and attach complete defendant file documents and photographs into the BMA system.
-   When receiving bond inquiry calls:

-   Capture the caller's name
-   Defendant's name
-   Caller’s phone number
-   Transfer information to an Agent as necessary
-   Never end a lead call without first connecting the caller with an Agent.

-   Scan and upload defendant court documents into BMA and file appropriately.
-   Provide support when Agents are assisting other clients, including:

-   Defendant check-ins
-   Court updates
-   Payments
-   Bail information gathering

-   Create bond transaction packets.
-   Manage outgoing and incoming mail and Federal Express deliveries.
-   Maintain inventory and ordering of office supplies and bail bond forms.

### Customer Service

-   Provide prompt, professional, and non-judgmental customer service to the general public.
-   Deliver exceptional customer service with a sense of urgency in areas including:

-   Defendant check-ins
-   Court updates
-   Payments
-   Reinstatements
-   Other client-related issues that arise daily

-   Maintain a professional appearance and adhere to the Aladdin Bail Bonds dress code when interacting with customers, vendors, courts, jails, and coworkers.
-   Demonstrate a team-oriented attitude and provide support whenever needed without hesitation.

### Qualifications & Experience

### Required

-   High School Diploma or equivalent.
-   Strong written and verbal communication skills.
-   Basic computer proficiency, including:

-   Microsoft Outlook
-   Microsoft Word
-   Microsoft Excel
-   General typing and office software skills

-   Proficiency in the English language.

### Preferred

-   Minimum of 2 years of office administration experience.
-   Bilingual or multilingual abilities are a plus.

### Skills & Abilities

-   Ability to multitask in a fast-paced office environment.
-   Strong organizational and prioritization skills.
-   Ability to work collaboratively as part of a team.
-   Positive attitude with a proactive, resourceful, and flexible approach.
-   Ability to work independently with minimal supervision.
-   Flexibility to work non-standard hours when urgent matters arise.

### Job Requirements

-   Must be able to obtain a state-issued insurance license.
-   Must possess a valid driver's license and qualify to operate a company vehicle.
-   Must be willing to work a rotating schedule.

**Aladdin Bail Bonds is committed to providing exceptional customer service while fostering a collaborative and professional work environment.**

## Benefits

Health

Dental

Visiion

401k matching

Roth IRA

Paid Time off