# Clinical Quality and Risk Coordinator - ON SITE

**Company:** [Desert Parkway Behavioral Healthcare Hospital](null/companies/9WWbqsPzhKkj37xFjK77Yf.md)
**Location:** Las Vegas, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** Quality and Compliance

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## Description

Desert Parkway Behavioral Healthcare Hospital is dedicated to delivering compassionate, safe, and high-quality care to our community. We are committed to fostering a culture of safety, continuous improvement, and regulatory excellence. We are currently seeking a dedicated and detail-oriented **Clinical Quality and Risk Coordinator** to join our team and make a meaningful difference in patient outcomes.

The position is responsible for incident investigation, data analytics, regulatory compliance monitoring, and CMS aligned grievance management. This role requires clinical judgment or formal regulatory/quality training to interpret behavioral health events, identify trends, and support organizational risk mitigation strategies.

**KEY RESPONSIBILITIES**:

**Clinical/Regulatory Investigation & Analysis**

-   Conduct clinical‑level incident investigations (self‑harm, elopement, medication events, restraint/seclusion).
-   Perform root cause analyses (RCA, FMEA).
-   Evaluate clinical documentation for accuracy and regulatory compliance.
-   Identify system‑level contributing factors and corrective actions.
-   Collaborate with Nursing, Medical Staff, and Clinical Services on high‑risk events.

 **Data & Trend Analytics**

-   Analyze incident data using statistical methods.
-   Develop trend reports, dashboards, and risk profiles.
-   Identify emerging patterns requiring intervention.
-   Review and document within the incident reporting application.
-   Present findings to leadership and committees.

 **Regulatory Compliance**

-   Monitor compliance with CMS, Joint Commission, and state regulations.
-   Support survey readiness and mock tracers.
-   Assist with policy development and regulatory updates.

**Complaint and Grievance Management**

-   Manage complaint and grievance intake, documentation, and timelines.
-   Ensure CMS‑compliant investigation and written responses.
-   Track complaint and grievance trends and identify systemic issues.

## Requirements

-   Valid Nevada licensure as a RN or LPN required
-   Certification in healthcare quality, compliance, or risk preferred
-   Minimum three (3) years previous experience in healthcare regulatory compliance, quality, or risk required
-   Hospital experience required; behavioral health clinical experience preferred
-   Previous experience analyzing incident data, developing dashboards and identifying trends required
-   Experience with incident investigation and RCA methodology
-   Experience with survey readiness activities (CMS, Joint Commission, or state)
-   Experience using incident reporting systems and managing data integrity
-   Knowledge of CMS grievance regulations, to include CMS-aligned investigation, documentation, and written responses
-   Ability to interpret clinical documentation and apply regulatory standards

## Benefits

A full benefits package is available the first of the month following just one month of employment.

Desert Parkway offers competitive benefits for full-time employees to include:

-   Medical insurance
-   Dental insurance
-   Vision insurance
-   401K Retirement Plan
-   Healthcare spending account
-   Dependent care spending account
-   PTO Plan with holiday premium pay
-   Discounted cafeteria meal plan
-   Life insurance (including plans for spouse and children)
-   Short- and long-term disability (with additional buy-in opportunities)
-   Pet Insurance
-   Identity Theft Insurance