# Technical Writer

**Company:** [Intetics](null/companies/gDvZSRWtedxcHZawvZWQAz.md)
**Location:** Remote
**Workplace:** remote

[Apply for this job](null/view/f80e9da4-c8c1-407f-a462-16c7150f3840)

## Description

**Intetics Inc.**, a global technology company specializing in custom software application development, distributed engineering teams, software quality engineering, and innovative digital transformation solutions, is seeking a highly skilled and experienced **Technical Writer** to join our growing team on a full-time basis.

### Description

As a Technical Writer, you will work closely with Software Engineers, Product Managers, and other stakeholders to create world-class technical documentation. You will transform complex cloud technologies, APIs, developer tools, and infrastructure services into clear, concise, and user-friendly content that drives customer success and product adoption.

### Responsibilities

-   Maintain and continuously improve the company knowledge base, ensuring documentation remains accurate, up-to-date, and easily accessible.
-   Establish and maintain documentation standards, style guides, templates, and best practices to ensure consistency across all content.
-   Design and optimize documentation structure, navigation, and information architecture to improve user experience and content discoverability.
-   Manage and enhance documentation toolchains, including version control systems, static site generators, and publishing workflows.
-   Create high-quality technical content, including developer guides, API documentation, tutorials, release notes, and product documentation.
-   Collaborate closely with software engineers and product managers to gather technical information and ensure content accuracy.
-   Translate complex technical concepts, cloud architectures, microservices, and REST APIs into clear and understandable documentation.
-   Plan, track, and deliver documentation projects within Agile development environments.
-   Analyze documentation usage metrics and user feedback to identify gaps and continuously improve content quality.
-   Monitor support tickets, community channels, and user feedback to proactively address documentation needs.
-   Develop scripts and content for educational video materials in collaboration with internal teams.

### Requirements

-   3+ years of experience creating technical documentation for developers, software products, or IT professionals.
-   Bachelor's degree in Computer Science, Technical Communication, English, or a related field.
-   Strong technical aptitude with the ability to understand software development concepts, APIs, and programming languages.
-   Ability to read and understand source code written in languages such as Python, Java, JavaScript, or similar.
-   Excellent written and verbal communication skills in English.
-   Experience producing clear, well-structured technical content for both technical and non-technical audiences.
-   Experience using Git/GitHub for version control and collaborative documentation workflows.
-   Proficiency with Markdown, reStructuredText, or similar markup languages.
-   Familiarity with API documentation tools such as OpenAPI/Swagger and Postman.
-   Experience with documentation platforms such as Confluence, GitBook, Read the Docs, Document360, or similar solutions.
-   Understanding of SEO principles and analytics tools for measuring documentation effectiveness.
-   Experience documenting cloud-based platforms, SaaS products, developer tools, or enterprise software solutions.
-   Familiarity with Agile methodologies and project tracking tools such as Jira.

### Nice to Have

-   Experience creating or supporting technical video tutorials and educational content.
-   Experience with CI/CD pipelines and modern documentation publishing workflows.
-   Understanding of cloud infrastructure and distributed systems concepts.
-   Experience working in product-focused or developer-focused environments.