# Game Community Specialist

**Company:** [Vertigo](https://jobs.workable.com/companies/sek69PRaJ2Wa81EycoeM3X.md)
**Location:** Istanbul, Turkey
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](https://jobs.workable.com/view/f8a6f954-8dde-4032-b138-be27684e2f82)

## Description

Vertigo Games is an Istanbul-based mobile game studio behind **Critical Strike** and **Polygun Arena**, two FPS titles ranking at the top on iOS and Android with over 150 million players worldwide.

We're hiring a **Game Community Specialist** to own day-to-day communication with our players. This is a full-time, **on-site** position at our **Levent** office, **5 days a week**.

You'll be talking to our players every day, so we'd like you to know our games well. Please play Critical Strike and Polygun Arena before you apply.

**What you'll do**

-   Manage our player communities on Discord, Reddit, Facebook and Instagram, keeping them positive, welcoming and active.
-   Gather player feedback and concerns and turn them into clear, actionable reports for the team.
-   Work with QA and Product to identify, track and follow up on player-reported issues.
-   Plan and publish social media content using a structured content calendar.
-   Use AI tools daily for content creation, feedback analysis and organizing information.

## Requirements

-   Strong passion for FPS games and a good understanding of their mechanics, culture and players.
-   Hands-on experience with Discord and major social media platforms.
-   Strong written and verbal communication skills.
-   Problem-solving and conflict-resolution skills, with attention to detail and good organization.
-   Ability to work both independently and in a fast-paced team.

## Benefits

-   Competitive salary
-   Meal allowance and in-office catering
-   Private health insurance
-   Monthly learning budget for courses and platforms
-   Equity program: team members become shareholders after reaching a defined contribution level
-   Referral bonus for successful hires you introduce
-   Milestone bonuses that recognize long-term contribution
-   Modern office in Levent, next to the metro, with an Xbox game room
-   Regular team events and happy hours