# CRM Product Owner (1 Year Maternity Cover)

**Company:** [ComeOn Group](http://jobs.workable.com/companies/dC5MMR6T4Jr6t13Nkz4reP.md)
**Location:** London, United Kingdom
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** Product Owners & UX/UI

[Apply for this job](http://jobs.workable.com/view/f8d37b70-5013-4637-822d-14084c31c732)

## Description

Are you a data-driven Product Owner with a passion for CRM automation and MarTech? As part of our Player Experience Product Area, you will own your domain. 

**Location**: St Julian's, Malta

**Responsibilities:**

-   Take full ownership of the CRM’s quarterly product roadmap, setting clear priorities and driving maximum value for the business, ensuring alignment with regulatory requirements and global best practices. 
-   Work closely with your dedicated cross-functional development team to drive the evolutions of your domain to improve customer communications and deliver a seamless and hassle-free user experience (UX). 
-   Define and document high-quality User Stories and Acceptance Criteria in collaboration with stakeholders and the Design team. 
-   Actively participate in ceremonies and work closely with your squad and other departments to refine processes. 
-   Stay ahead of market trends by analysing quantitative and qualitative user data to validate your product strategy. 
-   Partner with other Product Owners and internal departments to align on a unified company vision and project goals. 
-   Provide regular updates on the product roadmap, lead demo/feedback sessions, and manage delivery expectations across the organization. 
-   Map the CRM player journey and on-site communications in collaboration with stakeholders and your squad, to elevate the overall player experience.

**About you:**

-   Minimum of 3 years of Product Ownership experience, ideally within B2C customer-facing products.
-   Solid grasp of UX and a track record of managing CRM platforms across diverse markets or industries. 
-   Speak and Write fluently in English who thrives in international, multicultural environments. 
-   Able to bridge the gap between technical squads and business stakeholders with ease and excellent presentation skills. 
-   Possess a solution-focused mindset and rely on quantitative and qualitative data to make informed decisions and drive product value. 
-   Previous experience in Online Betting/Igaming and hands-on familiarity with Xtremepush would be an advantage. 
-   Technical understanding to speak the language of developers and navigate complex integrations comfortably would be an advantage. 

**So what can you expect from ComeOn as a place of work?**

-   A competitive remuneration package inc. a company bonus scheme! ![:moneybag:](https://a.slack-edge.com/production-standard-emoji-assets/16.0/google-medium/1f4b0@2x.png)
-   Fantastic quarterly team events and weekly company events
-   A one-time bonus to help you set up a comfortable workstation at home (we’re truly Hybrid!)
-   On top of our Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere[](https://emojipedia.org/globe-showing-americas/)

-   **\+ Local benefits**

**A Bit About ComeOn Group**

We’re a global iGaming business, home to a portfolio of exciting casino and sportsbook brands across various international markets. With 500+ talented employees across 7 locations, we’re committed to creating safe, innovative, and fun experiences for our players.

We’re proud to be a diverse team and an equal opportunity employer. All applications are considered fairly and with respect.

Want to know more about us? Just visit our website [www.comeon-group.com](http://www.comeon-group.com/) or any of our social media channels to take a deep dive into our culture!

[LinkedIn](https://www.linkedin.com/company/comeon-group)

[Instagram](https://www.instagram.com/wearecomeon/)

[Facebook](https://www.facebook.com/wearecomeon)

[Glassdoor](https://www.glassdoor.com/Overview/Working-at-ComeOn-Group-EI_IE864945.11,23.htm?utm_source=companyAlert&utm_medium=email&utm_campaign=company-alert&utm_content=company-alert-activity-profilelink&utm_term=&gdir=1)[](https://www.glassdoor.com/Overview/Working-at-ComeOn-Group-EI_IE864945.11,23.htm?utm_source=companyAlert&utm_medium=email&utm_campaign=company-alert&utm_content=company-alert-activity-profilelink&utm_term=&gdir=1)