# Swedish Speaking Customer Care Agent -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Swedish

[Apply for this job](http://jobs.workable.com/view/f9cd9f62-edd1-4a3a-85e2-7d75c7a04f56)

## Description

Patrique Mercier Recruitment FR is looking for a dedicated Swedish Speaking Customer Care Agent to join our team. If you have a passion for customer service and fluency in Swedish, this role offers a fantastic opportunity to help Swedish-speaking clients with their needs.

  

### Responsibilities

-   Provide exceptional customer support to Swedish-speaking clients through various channels including phone, email, and chat.
-   Respond to customer inquiries, resolve issues, and ensure a positive experience.
-   Offer assistance with products and services while maintaining complete customer satisfaction.
-   Document and manage customer interactions and issues in the CRM system.
-   Stay up-to-date on product knowledge to provide accurate information and support.
-   Work collaboratively with team members to improve customer service procedures and outcomes.
-   Participate in training sessions to enhance skills and product knowledge.

## Requirements

-   Fluency in Swedish and English, both written and verbal.
-   Previous customer service experience is preferred.
-   Strong communication and interpersonal skills.
-   Ability to handle inquiries and resolve problems effectively.
-   Familiarity with customer service platforms and Microsoft Office tools.
-   Detail-oriented with excellent organizational skills.
-   Committed to delivering outstanding customer service.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...