# Spanish-Speaking Customer Experts for a Tech Leader - Work In Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Greece

[Apply for this job](http://jobs.workable.com/view/f9fa1e87-497d-4e52-9a40-c33e80047cc2)

## Description

Mercier Consultancy MD is seeking talented Spanish-Speaking Customer Experts to join our team supporting a leading technology company in Greece. This position offers the opportunity to deliver outstanding customer service to Spanish-speaking clients, assisting them with inquiries related to innovative tech products and solutions.

  

### Key Responsibilities

-   Provide professional and friendly support to Spanish-speaking customers via phone, email, and chat regarding technology products, services, and troubleshooting.
-   Assist customers with technical issues, product information, and service requests accurately and efficiently.
-   Maintain precise records of customer interactions using CRM systems.
-   Collaborate with internal teams to resolve complex customer issues and improve service quality.
-   Stay updated on the latest technology trends, company offerings, and policies to provide accurate information.
-   Contribute ideas and feedback to enhance customer support processes and customer satisfaction.

## Requirements

-   Fluency in Spanish (spoken and written) is essential; proficiency in English is highly valued.
-   Previous experience in customer service or technical support within the technology sector is preferred.
-   Excellent communication and problem-solving skills with a customer-centric mindset.
-   Ability to manage multiple tasks efficiently in a fast-paced work environment.
-   Familiarity with CRM software and digital communication tools.
-   Willingness to relocate and work in Greece.
-   Passion for technology and eagerness to continuously learn.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...