# Admin / Customer Service Intern

**Company:** [Solarvest](http://jobs.workable.com/companies/46jcGaqTxG12XeU9xqqv3G.md)
**Location:** Bukit Mertajam, Malaysia
**Workplace:** on site
**Employment type:** Other
**Department:** Powertrack Sdn Bhd

[Apply for this job](http://jobs.workable.com/view/fa2e543f-d7bc-4b4c-b281-2abc3f96ff5a)

## Description

-   Daily Monitoring Support
-   Assist in daily monitoring of customer systems using monitoring platforms
-   Identify basic system status (normal / offline / low performance)
-   Record monitoring findings accurately in tracking sheets
-   Data Entry & Updates
-   Update customer system data in Google Sheets / internal databases
-   Maintain organised and accurate records for monitoring and service follow-ups
-   Assist in preparing simple monitoring summaries when required
-   Customer Service Assistance
-   Support the customer service team by providing updated system information
-   Assist in drafting basic customer updates (under guidance)
-   Help follow up on pending monitoring-related cases
-   Admin Support
-   Organise monitoring records, reports, and screenshots
-   Support other administrative tasks related to monitoring and customer service
-   Perform ad-hoc duties assigned by the supervisor

## Requirements

-   Diploma / Degree students in:
-   Business Administration
-   Engineering (Electrical / Renewable Energy – advantage)
-   Customer Service or related fields
-   Proficient in Excel / Google Sheets
-   Comfortable working with data and repetitive monitoring tasks
-   Able to follow instructions and standard procedures
-   Attention to detail and good time management