# Czech-Speaking Customer Support for Luxury & High-End Brand Retail Department

**Company:** [Patrique Mercier Recruitment By Cyriel](http://jobs.workable.com/companies/p9woUrjVWD8RoUnLwuDzK9.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Czech

[Apply for this job](http://jobs.workable.com/view/fa64a9de-6790-4bba-865c-5c7241c0c34d)

## Description

✨ Step into Luxury! Patrique Mercier Recruitment ES is thrilled to announce an exciting opportunity for a Czech-Speaking Customer Support representative for a prestigious Luxury & High-End Brand Retail Department. If you are fluent in Czech and have a passion for delivering exceptional customer experiences in the luxury retail sector, this role is designed for you!

In this influential position, you will assist Czech-speaking customers in navigating our exclusive product offerings, ensuring they receive top-tier support and a personalized shopping experience. Join a team dedicated to excellence and immerse yourself in the world of luxury brands. If you’re ready to take your career to new heights, we want you on our team!

  

### Your Responsibilities

-   Deliver extraordinary customer support to Czech-speaking clients through various communication channels.
-   Assist customers with inquiries related to luxury products and services, offering tailored solutions.
-   Accurately document all customer interactions in our CRM system for a seamless follow-up.
-   Work collaboratively with team members to meet service level objectives and drive customer satisfaction.
-   Participate in ongoing training to stay informed about product offerings and industry trends.

## Requirements

-   Proficiency in Czech (both written and spoken) is essential. Your nationality and native language must be clearly stated in your application.
-   A strong dedication to delivering exceptional customer service in a luxury retail setting.
-   Prior experience in customer support or retail, particularly with luxury brands, is a plus but not essential.
-   Outstanding communication and interpersonal abilities.
-   A proactive, customer-first attitude with great attention to detail.
-   Capacity to work effectively as part of a team.
-   Robust problem-solving skills and a genuine passion for luxury products.

## Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...