# Field Service Technician

**Company:** [Culligan UK limited](http://jobs.workable.com/companies/4b3fvEjCmr8cvQGWUvPx1L.md)
**Location:** Leeds, United Kingdom
**Workplace:** on site
**Employment type:** Full-time
**Department:** Operations

[Apply for this job](http://jobs.workable.com/view/fa9314c3-a819-4342-ae67-67982b23521f)

## Description

We're excited to welcome a motivated Field Service Technician to join our team at Culligan!

In this role, you'll have the opportunity to make a real difference by providing excellent service to our valued customers and ensuring their water treatment systems are in perfect working order.   

This is a great opportunity to join our field operations team and start a career at Culligan.  We offer ongoing training and development, providing opportunities for progression with structured training programmes. 

Support our mission to give people instant access to cleaner, safer, better-tasting water through our unparalleled expertise in sustainability, science, and service.

**Hours of Work**: Monday-Friday 8:30am-5:00pm

 **Core Role & Responsibilities:**

-   Carry out regular maintenance and repairs on water treatment systems.
-   Handle the installation and troubleshooting of equipment directly at clients' locations.
-   Efficiently oversee service schedules to reduce downtime for our customers.
-   Keep precise records of service visits and communicate any issues or suggestions.
-   Engage with customers to grasp their needs and deliver outstanding customer service
-   Weekly visits to the designated Service Centre to replenish parts and supplies.

## Requirements

-   Proven experience in plumbing or electrical fields preferred, but full training will be provided.
-   A full and valid driving license with a maximum of 6 points.
-   Ability to diagnose and resolve technical issues effectively.
-   Strong DIY skills and experience using power tools.
-   Excellent communication skills and the ability to build rapport with customers.

## Benefits

-   Monday - Friday working pattern 
-   Small Company van with private use option available
-   Uniform & Tablet supplied
-   23 days' holiday + Bank Holidays - increasing with long service
-   Enhanced Maternity, Paternity, Shared Parental and Grandparent leave  
-   Company Pension scheme 
-   Company Sick Pay 
-   Shopping discounts with Perks at Work 
-   24 hours access to Employee Assistance Programme  
-   Volunteering Day 
-   Employee support network and mental health assistance 
-   Opportunity for career progression