# Guest Service Representative - Substitute

**Company:** [Tricoci University](null/companies/iJNnbeAfkWtF3TnNTq8SeL.md)
**Location:** Highland, United States
**Workplace:** on site
**Employment type:** Contract
**Department:** Highland Campus

[Apply for this job](null/view/fb276a7c-779a-4010-9b3f-34a283805ac1)

## Description

**Join Our Team as a Substitute Guest Service Representative at Tricoci University!**

**About Tricoci University:**  
At Tricoci University of Beauty Culture, we are dedicated to providing high-quality beauty education and exceptional service to our students and guests. Our focus is on creating a nurturing environment that fosters both learning and personal growth.

**Position Overview:**  
As a Substitute Guest Service Representative, you will play a crucial role in ensuring that our guests and students receive outstanding service during peak times and staff shortages. Your proactive approach and exceptional interpersonal skills will help create a welcoming atmosphere at our campus.

**Key Responsibilities:**

-   Greet and assist guests and students with a warm and professional demeanor.
-   Handle incoming phone calls and provide accurate information about our programs and services.
-   Schedule and confirm appointments for beauty treatments and consultations.
-   Maintain accurate records of guest interactions and service appointments.
-   Address guest inquiries and concerns promptly and with care.
-   Collaborate effectively with team members to support smooth operations.
-   Perform administrative tasks as needed to enhance the guest experience.

**Why Work With Us?**

-   Be part of a respected institution focused on beauty education and student success.
-   Experience a supportive work environment that values collaboration and teamwork.
-   Flexible scheduling options that can accommodate your availability.
-   Opportunities for professional and personal growth within the beauty industry.
-   Employee discounts on beauty services and products.
-   Day and Evening Shifts Available

## Requirements

**Qualifications:**

-   High school diploma or equivalent; coursework in hospitality or customer service is a plus.
-   Previous experience in customer service or a similar role is preferred.
-   Strong communication skills and a friendly, approachable attitude.
-   Excellent organizational skills and the ability to multitask.
-   Proficiency in Microsoft Office Suite; experience with CRM software is beneficial.
-   A positive demeanor and a strong dedication to providing exceptional customer service.
-   Availability for flexible scheduling, including weekdays, evenings, and weekends.

## Benefits

-   Generous Paid Time Off
-   401K Plan
-   Access to Continuing Education Units (CEU) Classes
-   Complimentary Services at our Student Clinic
-   Product Discounts
-   Opportunities for Career Advancement
-   A Rewarding and Dynamic Work Environment

_In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $14.00 and $15.00/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility._  

_Job Description may be written with the assistance AI_

Tricoci University of Beauty Culture, LLC is an E-Verify employer. E-Verify is a registered trademark of the U.S. Department of Homeland Security. The [E-Verify Participation Poster](https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) and Right to Work Poster are available for your review.