# OpenText ECM Functional Consultant

**Company:** [Xcellink Pte Ltd](http://jobs.workable.com/companies/8dSEYsYpZ3ZWPg9yxjJRt4.md)
**Location:** Singapore, Singapore
**Workplace:** on site
**Employment type:** Contract
**Department:** Talent Placement

[Apply for this job](http://jobs.workable.com/view/fb27929b-2a15-48b2-afa8-43de67ce2e13)

## Description

**Responsibilities:**

-   Lead the end-to-end functional design and delivery of OpenText Enterprise Content Management (ECM) solutions, ensuring compliance with project scope, timelines, and quality standards.
-   Facilitate client workshops to elicit detailed business requirements, process flows, and functional needs.
-   Translate business requirements into clear functional specifications, use cases, and solution designs.
-   Configure and customize OpenText modules (e.g., Content Server, Extended ECM, Documentum) including metadata models, workflows, permissions, and integrations.
-   Design and implement document lifecycle management, access controls, and retention policies in alignment with regulatory and security requirements.
-   Conduct functional testing, user acceptance testing (UAT) support, and solution validation to ensure system functionality meets business objectives.
-   Provide advanced troubleshooting and performance optimization for OpenText solutions, working closely with technical teams on defect resolution and system enhancements.
-   Prepare functional documentation, training materials, and operational guides for business users and administrators.
-   Mentor and guide junior consultants, assigning tasks and monitoring progress in functional workstreams.
-   Coordinate with project managers, technical leads, and stakeholders to ensure smooth project delivery and issue resolution.
-   Stay current on OpenText product updates, security compliance requirements, and ECM best practices, advising clients on potential improvements.

## Requirements

-   Proven experience as a Functional Consultant in OpenText ECM solutions.

-   Strong understanding of ECM concepts, workflows, metadata management, and integration patterns.
-   Experience with client engagement, requirements gathering, and solution documentation.
-   Ability to work on projects requiring Security Cat 2 clearance in Singapore.
-   Strong problem-solving skills and ability to manage multiple priorities.