# Business System Analyst

**Company:** [StradIT](http://jobs.workable.com/companies/gUMYmaPRJguCYquNxEjRoL.md)
**Location:** Dallas, United States
**Workplace:** hybrid
**Employment type:** Contract

[Apply for this job](http://jobs.workable.com/view/fb60ff36-4e3c-44c0-9328-e5d63aab137a)

## Description

**Role:** Business Analyst

**Experience:** 6+ Years

**Work mode:** Hybrid 

**Location**: Dallas, TX & Tampa, FL

**Rate**: $70 per hour/W2

As a Senior Business Systems Analyst, you will play a critical role in shaping how the organization defines, measures, and acts on IT performance. You will partner with business and IT managers to develop complex technology concepts into meaningful, data-driven insights—driving the evolution of metrics, dashboards, and reporting that inform senior leadership decision-making.  
  
This role requires a highly analytical and detail-oriented professional who can partner across business and technology teams to develop clear, actionable metrics and ensure data is trusted, relevant, and aligned to strategic outcomes.  
  
  
Your Primary Responsibilities:

  
  
 **Metrics Strategy & Development**

-   Drive the IT Governance Metrics Refresh and continuous improvement of IT metrics, KPIs, and reports
-   Act as the senior business systems analyst on the first version of the IT Balanced Scorecard
-   Analyze historical data to recommend and refine metric targets and thresholds
-   Challenge metric owners to improve rigor, accuracy, and business relevance and automation
-   Identify trends, risks, and opportunities through advanced data analysis

**Requirements & Delivery**

-   Gather, define, and document business and technical requirements for data engineers and Power BI developers for both the IT Governance Metrics Dashboard and IT Balanced Scorecard.
-   Collaborate with the development team to implement enhancements to the IT Governance Metrics Dashboard and IT Balanced Scorecard
-   Translate IT concepts into clear metric definitions and reporting requirements
-   Partner with database engineers to understand data models, tables, and relationships
-   Ensure requirements are traceable, testable, and aligned to business objectives

**Data Analysis & Reporting**

-   Perform deep data analysis using advanced Excel and SQL to generate insights
-   Validate data accuracy, completeness, and consistency across reporting layers
-   Test Power BI dashboards against requirements and expected outputs
-   Develop executive-ready presentations summarizing insights and recommendations

**Facilitation & Stakeholder Engagement**

-   Lead and facilitate metric review sessions and working groups
-   Drive discussions to define meaningful metrics aligned to IT processes and outcomes
-   Communicate effectively with both technical and non-technical stakeholders
-   Present findings and recommendations to senior leadership

**Delivery Execution & Governance**

-   Manage and track work through JIRA and Agile practices
-   Ensure strong organization and documentation of requirements, decisions, and outputs
-   Support governance processes by ensuring transparency and consistency of metrics
-   Contribute to a data-driven culture across the organization

**Qualifications:**

• Minimum of 6 years of related experience

• Bachelor's degree preferred or equivalent experience

**Talents Needed for Success:**

Strong expertise in:

-   Data analysis, metrics development, and trend analysis
-   Advanced Excel (modeling, analysis) and SQL querying
-   PowerPoint (executive storytelling and visualization)

Proven ability to:

-   Translate complex IT concepts into meaningful metrics and insights
-   Write detailed, high-quality requirements for technical teams
-   Facilitate discussions and drive alignment across diverse stakeholders
-   Analyze data and propose actionable improvements to metrics and performance

Experience with:

-   Power BI dashboard validation and testing
-   Data models and database structures
-   Agile delivery and tools such as JIRA

Core competencies:

-   Exceptional attention to detail
-   Strong analytical and problem-solving skills
-   Strategic thinking and continuous improvement mindset
-   Excellent communication and facilitation skills