# Spanish Customer Consultant for Accommodation Platform - Athens

**Company:** [speakit](http://jobs.workable.com/companies/fTXJu5fckxtuW4XzB5cPPo.md)
**Location:** Athens, Greece
**Workplace:** on site
**Employment type:** Full-time
**Department:** Spanish

[Apply for this job](http://jobs.workable.com/view/fb8ba3f6-76ce-4a95-acc9-d76cfe09a456)

## Description

How would working for AirBnb sound to you?

Exciting? Then we have the perfect opportunity for you!

On behalf of our client, we are looking for a **Customer** **Consultant to join one of the biggest Online Accommodation Platforms to work remotely all over Greece.**

Kick-start your career at a company that operates an online marketplace for lodging, primarily home-stays for vacation rentals, and tourism activities.

_**On a typical day, you’ll:**_  

-   Communicate with speed, empathy, and effectiveness with customers via telephone, emails, and online chats
-   Identify and assess customers’ needs to achieve **customer satisfaction**
-   Build sustainable relationships of trust through open and interactive communication
-   Provide accurate, valid, and complete information by using the right methods/tools
-   Meet personal/customer service team targets and call handling quotas
-   Keep records of customer interactions, process customer accounts, and file documents

## Requirements

-   **Native/ Near-native level of Spanish**
-   **Advanced level of English**
-   Experience in tourism is desirable, but not essential
-   Good MS Office skills
-   Strong phone contact handling skills and active listening
-   Customer orientation and ability to adapt/respond to different types of characters
-   Ability to multi-task, prioritize, and manage time effectively
-   Ability to work in shifts (no after midnight shifts)
-   This position requires all employees to be located in Greece.

## Benefits

-   **Competitive remuneration package**
-   **Monthly performance-based bonuses**
-   **Extra benefits per working day**
-   Professional growth opportunities in a leading company in the outsourcing industry
-   Multinational and multicultural exposure
-   **Indefinite** duration contract

  

Only CVs in English will be reviewed.

This position does **not** provide visa support.

This position requires all employees to be based in Greece.