# Bilingual Employment Law & PI Paralegal / Case Manager

**Company:** [Staffing for Doctors](https://jobs.workable.com/companies/gAA8yfeXYbnEZ4xxJycpWn.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time

[Apply for this job](https://jobs.workable.com/view/fb9647d5-7285-4f19-abbb-fb223e0c65c6)

## Description

We are seeking a detail-oriented, empathetic, and highly organized **Paralegal / Case Manager** to support a US-based law firm handling plaintiff-side litigation (employment law and personal injury). This is a hands-on operational role combining legal intake, client communication, case management, and drafting support.

The ideal candidate possesses strong written and verbal English communication skills, a calm demeanor when handling sensitive intake calls, and hands-on experience managing cases within legal CRM platforms.

Key Responsibilities

### 1\. Legal Intake & Case Qualification

-   Answer inbound phone calls, web leads, and texts from potential clients using the firm’s screening scripts.
-   Conduct detailed intake interviews, gathering critical case facts (employer information, dates of employment, termination details, pay disputes, protected classes, or injury details).
-   Perform initial case qualification checks (statute of limitations, employer size, at-will vs. contract status) and flag strong leads to the attorney on the same day.
-   Send, track, and follow up on retainer agreements and intake forms via e-signature tools.

### 2\. Client Management & Communication

-   Provide a warm, steady, and empathetic phone presence for clients navigating job loss or personal injury.
-   Schedule client consultations and manage attorney calendar availability.
-   Conduct regular client check-ins on treatment progress, address status inquiries, and ensure no gaps in medical care occur.

### 3\. Medical Records, Bills & Insurance Coordination

-   Request and systematically track medical records and bills from healthcare providers.
-   Correspond directly with insurance adjusters regarding claim setup, PIP/MedPay, liability, and property damage updates.
-   Maintain accurate, up-to-date case notes, deadlines, and logs in the case management system.
-   Flag fully documented files that are ready for demand drafting to the attorney.

### 4\. Paralegal & Case Drafting Support

-   Organize client documentation and construct structured case chronologies.
-   Draft demand letters, administrative agency filings (EEOC, CRD, DLSE), and legal correspondence using firm templates.
-   Follow up with clients proactively to gather outstanding records and evidence.

Schedule: 9am - 5pm PST

## Requirements

-   **Experience:** Minimum 1+ year of experience in a US law firm as a Case Manager or Paralegal (plaintiff-side litigation, employment law, or personal injury preferred).
-   **Communication Skills:** Excellent spoken and written English with clear, professional drafting abilities for legal notes, attorney summaries, and client/adjuster correspondence.
-   **Phone Demeanor:** Calm, steady, and empathetic phone manner suited for distressed clients.
-   **Core PI Lifecycle Knowledge:** Solid grasp of the full case lifecycle (intake, medical treatment tracking, records/bills retrieval, demand preparation, negotiations, and settlement).
-   **Insurance & Provider Handling:** Direct experience coordinating with medical providers and communicating with insurance adjusters.
-   **Software Proficiency:** Hands-on experience with legal case management systems (Filevine, CASEpeer, Clio, Litify, SmartAdvocate, or equivalent).
-   **Organization:** Highly organized with proven ability to manage heavy caseloads, prioritize deadlines, and drive proactive follow-ups.

Client Systems & Tools

-   **Case Management Systems:** Filevine, CASEpeer, Clio, Litify, SmartAdvocate, or similar legal CRMs.
-   **Communication & E-Signature:** E-signature platforms (DocuSign/HelloSign), VoIP phone systems, and web lead management tools.