# Strategy/Operations: Head of Strategy & BizOps

**Company:** [Coastal Wave Recruiting](http://jobs.workable.com/companies/uUzLtWPTvyJ7b5KTKDCHZa.md)
**Location:** New York, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** Strategy & Operations

[Apply for this job](http://jobs.workable.com/view/fc4699be-79c3-45af-84d6-b88d996ad5c7)

## Description

Our client is a fast-growing creator marketplace that has crossed $8M ARR with a team of less than 10. They are seeking a Head of Strategy & Biz Ops to serve as an extension of the founding team — touching every part of the business from internal systems and people ops to client-facing managed services.

This is a high-ownership role for someone who can context-switch between high-level strategy and hands-on admin without ego — and help 10x the founders' output as the company scales.

**What You'll Do**

-   Build and optimize internal systems and processes — CRM workflows, bug reporting pipelines, and campaign operations
-   Own high-level admin: payroll, contracts, onboarding, legal and tax coordination, and vendor management
-   Lead recruiting and people ops — screening candidates, running intro calls, and managing the hiring pipeline
-   Interface directly with managed service clients and support campaign health across accounts
-   Build playbooks and scalable processes to multiply the founders' output on the managed services side

## Requirements

-   **3–6 years in strategy, ops, chief of staff, banking, or consulting roles**
-   **Worked directly with founders or leadership at a startup — Series A or earlier preferred**
-   Extremely high ownership and agency — figures things out independently without waiting for direction
-   Strong analytical and strategic thinking paired with elite organizational skills and attention to detail
-   Advanced Excel and analytical modeling skills
-   Experience building internal systems, processes, and CRM workflows
-   Client-ready presence — comfortable running sales or account calls independently
-   Entrepreneurial ventures, side projects, or freelance work showing initiative a plus
-   Strong academic background — top school or high campus involvement preferred

## Benefits

-   Base salary range is $150k-$190k (a little wiggle room) with $50k-$150k equity; relocation bonus available.
-   Role is onsite in New York, requiring a 60-70 hour workweek; no visa sponsorship, but **open to OPT** candidates.