# DC Operations Shift Technician - (MH-FNW250905 002/04)

**Company:** [Xcellink Pte Ltd](http://jobs.workable.com/companies/8dSEYsYpZ3ZWPg9yxjJRt4.md)
**Location:** Singapore, Singapore
**Workplace:** on site
**Employment type:** Contract
**Department:** Enterprise Operations and Services

[Apply for this job](http://jobs.workable.com/view/fdb94577-cfed-412b-8d70-a0d3af245f76)

## Description

**Overview**  
We are seeking DC Operations Shift Technicians to join our team and support day-to-day data center operations. This role involves working on a 12-hour rotational shift to ensure smooth operations, support incident management, and maintain high availability of data centre facilities and systems.

**Responsibilities**

-   Perform daily data centre operations including ticket management, infrastructure monitoring, and remote hands support.
-   Troubleshoot and manage incidents, escalating issues to internal teams or vendors when required.
-   Conduct periodic health checks and report anomalies in DC facilities, IT, and network systems.
-   Support equipment setup and relocation, including rack/stack, intra-rack cabling, power cycling, and related activities.
-   Escort and supervise vendors, contractors, and customers during visits, deliveries, and installations.
-   Execute planned and ad-hoc maintenance activities in compliance with SOPs/MOPs.
-   Document operational activities, update SOPs/EOPs, and ensure accurate shift handover reporting.
-   Participate in competency tests, audits, and operational reviews.
-   Ensure compliance with safety standards, PPE requirements, and company code of conduct.

**Requirements**

-   Minimum ITE or Polytechnic Diploma in Engineering or related discipline.
-   1–2 years of working experience in a Data Centre environment.
-   Familiarity with ticketing tools, monitoring systems, and incident escalation processes.
-   Hands-on experience in cabling, power cycling, hot swap, tape management, and basic server/network troubleshooting.
-   Strong oral and written communication skills in English.
-   Willingness to work on 12-hour rotational shifts (day/night) and be on standby as required.

**Work Schedule**

-   Rotational shift work (Monday to Sunday):

-   1st Shift: 09:00 – 21:00
-   2nd Shift: 21:00 – 09:00