# Senior Salesforce CRM Solution Architect

**Company:** [Charger Logistics Inc](null/companies/oYpsHy2xVXN4Z9WrNpD8G7.md)
**Location:** Brampton, Canada
**Workplace:** on site
**Department:** Information Technology

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## Description

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

We are looking for a **Senior Salesforce CRM Implementation Lead / Solution Architect** to assess and transform our existing Salesforce environment and lead future-state CRM initiatives. This is a hands-on architecture and implementation leadership role. The ideal candidate can independently assess our existing CRM, recommend the future-state solution, build the roadmap, and lead the organization through implementation while working closely with our IT/TMS and business teams. The reporting location for this role is Brampton, ON.

**Responsibilities:**

-   Assess the current Salesforce environment and identify gaps, opportunities, and technical improvements.
-   Define the future-state Salesforce architecture and implementation roadmap.
-   Lead end-to-end Salesforce implementations from requirements and solution design through UAT, deployment, go-live, and adoption.
-   Provide hands-on expertise across Sales Cloud, Service Cloud, Salesforce Flow/automation, security, reporting, and forecasting.
-   Lead API, ERP/TMS integrations, data migration, data quality, and governance.
-   Evaluate and implement relevant Agentforce and Data 360 capabilities.
-   Work closely with business stakeholders, internal IT/TMS teams, developers, and Salesforce partners.
-   Lead UAT, training, change management, and user adoption activities.
-   Manage and provide technical direction to Salesforce vendors, consultants, and specialists.
-   Establish scalable Salesforce architecture, governance, and best practices.

## Requirements

-   8+ years of Salesforce experience, with at least 5+ years in Salesforce architecture and/or enterprise implementation leadership.
-   Proven track record leading multiple end-to-end enterprise Salesforce implementations.
-   Strong hands-on experience with Sales Cloud, Service Cloud, Flow/automation, integrations, data migration, security, reporting, and forecasting.
-   Experience integrating Salesforce with ERP, TMS, APIs, and other enterprise systems.
-   Experience with UAT, deployment, training, and user adoption.
-   Experience working with and managing Salesforce implementation partners/vendors.
-   Strong ability to translate business requirements into scalable Salesforce solutions and architecture.
-   Salesforce certifications are preferred, particularly architecture-related certifications.

Independent consultants/contractors with strong enterprise implementation experience are also encouraged to apply.

## Benefits

-   Competitive Salary
-   Healthcare Benefit Package
-   Career Growth