# Reservation Agent

**Company:** [White Spot Facilities Management Services LLC](https://jobs.workable.com/companies/6XBcCt3gdRo4q2pionPdTH.md)
**Location:** Dubai, United Arab Emirates
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](https://jobs.workable.com/view/fe33cd2f-912f-427a-8ce3-7d0801ef7617)

## Description

### Key Responsibilities

-   Handle new reservations, amendments, cancellations and guest enquiries.
-   Manage bookings through Property Management Systems (PMS) and online booking platforms.
-   Ensure rates, availability and guest details are accurately updated.
-   Coordinate with Operations and Housekeeping for guest arrivals and special requirements.
-   Respond professionally to guest calls, emails and booking requests.
-   Maintain accurate reservation and guest records.

### Requirements

-   Previous experience in reservations, holiday homes, hotels or hospitality.
-   Good knowledge of PMS / reservation and booking systems.
-   Strong communication and customer-service skills.
-   Good computer and administrative skills.
-   English is mandatory; Arabic is preferred.
-   UAE holiday-home/hospitality experience is preferred.
-   Male/Female candidates can apply.