# Sales Executive

**Company:** [Celestile](http://jobs.workable.com/companies/igtxhXzEKund28cMk667di.md)
**Location:** Bengaluru, India
**Workplace:** on site

[Apply for this job](http://jobs.workable.com/view/fe4e0aa5-efa0-4a72-97b6-2790f21b5e86)

## Description

We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities. Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you. Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.

### Responsibilities

-   1\. Walk-in Customer Handling
    
    Attend walk-in clients professionally
    
    Understand requirements (design, space, budget)
    
    Deliver premium product presentation
    
    Guide customer with design consultation
    
    Build trust and confidence
    
    2\. Requirement Capture
    
    Fill Customer Selection Form (Form 1)
    
    Record:
    
    Design selection
    
    Quantities
    
    Client preferences
    
    Reference images
    
    Material selected
    
    3\. Order Closure
    
    Convert customer into confirmed order
    
    Handle negotiation smartly
    
    Collect advance payment
    
    4\. Onboarding & Expectation Setting
    
    Explain onboarding sheet
    
    Take client signature
    
    Clearly communicate:
    
    Timeline
    
    Process
    
    Deliverables
    
    5\. Quotation Preparation
    
    Prepare detailed quotation (codes, qty, pricing)
    
    Share within 24 hours
    
    6\. Site Visit Coordination
    
    Schedule site visit with client & site engineer
    
    Cross verify the measurements and check the quote
    
    Revise quotation if required
    
      
    
    7\. Handover to CRM
    
    Share complete order details
    
    Ensure zero missing information
    
    Drawings, sketches, reference images, selection form all
    
    data to be shared discussed during presentation
    
      
    
    8\. Cold Calling and Social Media Enquiries
    
    Follow up with social media leads
    
    Zoom presentations and physical meetings to close the
    
    order
    
    Convert leads into sales
    
    Prepare presentations for the meeting
    
    Convert Instagram / WhatsApp / website enquiries into
    
    visits & orders
    
      
    
    KEY PERFORMANCE INDICATORS (KPIs)
    
    Monthly sales value
    
    Average order value
    
    Walk-in conversion %
    
    Lead conversion
    
    Follow-ups done
    
    Quotation TAT (<24 hrs)
    
    Response time (<30 mins)
    
    Error-free quotations
    
    No wrong commitments
    
    Immediate walk in handling
    
    Follow up daily until order closure
    
      
    
    JOB DESCRIPTION - SALES
    
      
    
    SKILL REQUIREMENTS
    
    Must Have:
    
    Strong communication & sales skills
    
    Closing ability
    
    Follow-up discipline
    
    Design understanding
    
      
    
    Good to Have:
    
    Negotiation and convincing skill
    
    Basic technical knowledge
    
    Proactive
    
    Ownership mindset
    
    Professional and presentable
    
      
    
    Success in the role:
    
    High conversion rates
    
    Strong pipeline (calls + digital + walk-ins)
    
    Premium customer experience
    
    Smooth project handover
    
      
    
    Failures to avoid:
    
    Ignoring social media leads
    
    Weak follow-up
    
    Over-promising
    
    Only depending on walk-ins

## Requirements

-   Proven experience as a Sales Executive or relevant role
-   Proficiency in English, Hindi and Kannada
-   Excellent knowledge of MS Office, Email Writing & Negotiation
-   Hands-on experience with CRM software is a plus
-   Thorough understanding of marketing and negotiating techniques
-   Fast learner and passion for sales
-   Self-motivated with a results-driven approach