# People Experience Manager **Company:** [Behavior Frontiers](http://jobs.workable.com/companies/9FCYVczbkeGHnvhgjWDWNB.md) **Location:** El Segundo, United States **Workplace:** on site **Employment type:** Full-time **Department:** Corporate [Apply for this job](http://jobs.workable.com/view/fe69e516-1af0-4749-8934-a2e28437d5bf) ## Description **Behavior Frontiers** **Salary Range: $80,000 - $90,000** **People Experience Strategy & Solutions**  - Design and execute initiatives that improve employee connection, communication, recognition, growth, and manager support.  - Partner with HR and operational leaders to address recurring employee concerns and remove barriers affecting satisfaction.  - Create targeted action plans for high-risk regions, roles, or teams based on engagement and retention data.  - Support the development of employee listening strategies, including pulse surveys, onboarding check-ins, stay interviews, and exit feedback reviews.  - Translate employee feedback into clear recommendations, owners, timelines, and measurable outcomes.  **Leadership Partnership & Accountability**  - Meet regularly with HR, Operations, Clinical, Recruiting, Training, Scheduling, and regional leadership to review people metrics and follow up on action plans.  - Coach managers on employee experience practices, including communication, recognition, retention conversations, and follow-through on employee concerns.  - Escalate urgent people experience risks and recommend corrective actions when trends indicate potential retention or morale issues.  - Ensure leaders are accountable for agreed-upon actions that support employee satisfaction and retention goals.  - Prepare concise weekly updates for senior leadership that summarize key risks, wins, trends, and recommended next steps.  **Data, Reporting & Continuous Improvement**  - Build and maintain dashboards, trackers, and reporting tools that provide visibility into employee experience trends.  - Use data to predict risk areas, evaluate the impact of solutions, and identify opportunities for continuous improvement.  - Track year-over-year improvement in retention, satisfaction, engagement, turnover, onboarding quality, and employee sentiment.  - Partner with HR systems, payroll, recruiting, and operations teams to ensure people data is accurate, timely, and actionable.  - Recommend process improvements that reduce friction for employees and improve consistency across regions.  - Other duties as assigned ## Requirements **Education & Experience**  - Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Psychology, Healthcare Administration, Data Analytics, or a related field required.  - 4+ years of experience in Human Resources, employee experience, people operations, organizational development, workforce analytics, or retention-focused roles preferred.  - Prior experience owning or supporting employee retention, engagement, satisfaction, turnover reduction, or employee listening strategies strongly preferred.  - Experience creating scorecards, dashboards, action plans, and executive-ready reports using HRIS, survey, spreadsheet, or business intelligence tools.  - Experience analyzing employee lifecycle data, including onboarding, engagement, turnover, exit feedback, stay interviews, employee relations trends, training outcomes, and manager effectiveness indicators.  - Experience working in healthcare, behavioral health, ABA, multi-site operations, or a high-growth service organization preferred.  - Experience partnering with field leaders, clinical leaders, operations teams, recruiting, training, HR, and senior leadership to drive measurable people outcomes.  - Experience facilitating employee listening sessions, manager coaching conversations, focus groups, or cross-functional problem-solving meetings preferred.  **Knowledge, Skills & Abilities**  **Preferred Qualifications**  - SHRM-CP, SHRM-SCP, PHR, SPHR, or similar HR certification preferred but not required.  - Experience using OneHCM, Monday.com, Power BI, Microsoft Excel, survey platforms, or similar tools to manage people data and action tracking preferred.  - Demonstrated ability to identify trends, diagnose root causes, and recommend practical solutions that improve retention and employee satisfaction.  - Strong understanding of the employee lifecycle, including recruiting handoff, onboarding, training, scheduling, manager support, career development, engagement, and exit processes.  - Ability to handle confidential employee information with discretion, professionalism, and sound judgment.  - Strong analytical skills with the ability to interpret data and translate findings into practical action plans.  - Excellent communication, facilitation, and relationship-building skills.  - Ability to influence leaders and drive accountability without relying solely on authority. ## Benefits **Why Behavior Frontiers is perfect for you:**  - Competitive pay with optional On-demand paychecks thru DailyPay - get paid on your own schedule! - 401K Plan with company match after 6 months of employment - Paid Personal Time Off - Paid Holidays - Paid Sick Leave - Medical, Dental and Vision insurance - Opportunities for career advancement - Performance and promotion raises - **Free Telehealth:** Free 24/7 access to a doctor via telehealth for you and your dependents with no limits and no co-pays - **Free Telehealth Mental Health:** Free access to a mental health counselor via telehealth for you and your dependents (over age 13) with no limits or co-pays - **Employee Assistance Program:** Free access to some support services (financial, legal, counseling, etc.) - **Fitness:** Discounted monthly gym membership to 12,000 gym locations nationwide, as well as free access to workout videos - **Deals:** Exclusive discounts and savings to 500+ companies and more! - **Travel:** Discounts on travel essentials including hotels, rental cars, flights, excursions, and more! - **Lab Testing Discounts:**10-80% off costs of routine lab work - **New Benefits Rx:** Discounts on prescription medications from 10-80% at 60,000+ locations nationwide **Why work for Behavior Frontiers? Visit our benefits & perks page to** [**learn more**](https://www.behaviorfrontiers.com/benefits-and-perks)**!** Behavior Frontiers is an Equal Opportunity Employer and will consider for employment all qualified applicants in a manner consistent with the requirements of the applicable federal, state, and local laws.