# Receptionist - Part-time

**Company:** [Ovation](null/companies/ewLJ2qmmmXhbGa8h48mzG1.md)
**Location:** Omaha, United States
**Workplace:** on site
**Department:** Ovation Heartwood

[Apply for this job](null/view/fec2e362-a65c-4268-979d-f684426a98e6)

## Description

**Receptionist**

Status: Part-time

Location: Ovation at Heartwood; 470 Maxwell Plz, Omaha, NE 68154

**Apply at** [**www.TeamAvamere.com**](https://teamavamere.com/)

**Job Summary**

The Receptionist in an independent living, memory care and or assisted living facility serves as the first point of contact for residents, visitors, and staff, providing a welcoming and organized environment. This role involves greeting people, answering phones, handling inquiries, and managing administrative tasks to support campus operations and resident well-being.  

**Essential Duties and Job Responsibilities**

-   Warmly welcoming visitors, residents, and staff, providing information and directing them as needed. 
-   Answering and directing phone calls, taking messages, and ensuring prompt communication. 
-   Answering questions about the facility, resident status, services, and general information. 
-   Managing mail, packages, and deliveries; scheduling appointments; assisting with filing, data entry, and other light clerical duties. 
-   Keeping accurate records of visitors, deliveries, and appointments, and ensuring the confidentiality of sensitive information. 
-   Maintaining a clean and organized reception area and contributing to a positive atmosphere. 
-   Facilitating communication between residents, families, and staff, and escalating concerns to appropriate personnel. 
-   Assisting with transportation scheduling, guest meal coordination, and other tasks as needed. 
-   Ensuring all necessary information is up-to-date and readily available. 
-   Other duties as assigned.

## Requirements

**Requirements and Qualifications**

-   One or more years of experience in a clerical position preferably in healthcare setting.
-   Have a passion for caregiving and enhancing the quality of life for our residents.
-   Excellent verbal and written communication skills are essential for interacting with residents, families, and staff. 
-   The ability to manage multiple tasks, prioritize effectively, and maintain detailed records
-   Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software. 
-   The ability to provide positive and helpful experience for residents and visitors. 
-   The ability to address issues and find solutions efficiently
-   Must maintain a high standard of confidentiality and honesty.
-   Strong analytical skills and the ability to evaluate and solve problems with minimum assistance.
-   Must maintain and have an active CPR/BLS during employment.
-   Must have a high school diploma or equivalent.

## Benefits

**At Ovation, we believe caring for others starts with caring for our own teams. Our benefits are designed to support your well-being, growth, and peace of mind—so you can focus on making a difference every day.**  

Employees are Benefits-eligible at 30+ hours/week. Coverage begins the 1st of the month following hire  

-    Medical, Dental & Vision Coverage – Regence medical plans (PPO & HDHP), Delta Dental (with orthodontia), and VSP vision

-   Employee Assistance Program (EAP) – Free, confidential support for mental health, stress, family needs & work/life balance (Canopy)
-   Paid Time Off (PTO) – Flexible PTO program combining vacation, sick, and holiday time
-   Paid Holidays – Six recognized holidays, with premium pay for eligible hourly employees
-   401(k) Retirement Plan – Available after 90 days, with discretionary employer match
-   Health Savings Account (HSA) – Employer contributes up to $600/year for HDHP participants
-   Flexible Spending Accounts (FSA) – Medical, Limited, Dependent Care, and Commuter options
-   Supplemental Insurance Options – Accident, Critical Illness, Hospital Indemnity, Life & Disability (Sun Life)
-   Legal Insurance – Affordable access to legal support for common life needs
-   Pet Insurance – Discounted plans through Wishbone
-   Employee Discounts – Savings on travel, entertainment, electronics, fitness & more (Tickets at Work)

 Ovation by Avamere is an Equal Opportunity Employer and participates in E-Verify