# Swedish-Speaking Customer Solutions Consultant - Sofia, Fully Paid Relocation

**Company:** [Mercier Consultancy](http://jobs.workable.com/companies/cBuzxpFh6LoUSuvk6jGQJR.md)
**Location:** Varna, Bulgaria
**Workplace:** on site
**Employment type:** Full-time
**Department:** Cyriel

[Apply for this job](http://jobs.workable.com/view/ff58c361-be41-4919-b2dd-fbfae9ff7e89)

## Description

Mercier Consultancy is seeking a Swedish-Speaking Customer Solutions Consultant to join our team in Sofia, Bulgaria, with fully paid relocation support. In this role, you will be the primary contact for Swedish-speaking clients, delivering exceptional customer solutions that enhance client satisfaction and engagement.

Working in a dynamic and collaborative environment, you will manage client inquiries, resolve issues, and provide customized solutions tailored to client needs. This is a fantastic opportunity to develop your career while benefiting from comprehensive relocation assistance.

### Responsibilities

-   Handle and resolve customer inquiries and issues for Swedish-speaking clients
-   Deliver tailored solutions that meet client requirements
-   Collaborate with internal teams to ensure effective and timely problem resolution
-   Maintain accurate documentation of client interactions and solutions provided
-   Identify opportunities for service improvements based on client feedback
-   Support onboarding and training activities for new clients
-   Stay informed about company products, services, and industry trends

## Requirements

-   Fluency in Swedish and English, both written and spoken.
-   Your native language and nationality must be clearly indicated in your C.V. and/or Cover Letter.
-   Strong customer service skills with a proactive problem-solving attitude
-   Excellent communication and interpersonal skills
-   Ability to work independently as well as part of a team
-   Attention to detail and a solution-oriented approach
-   Previous experience in customer support or consulting roles is preferred
-   Willingness to relocate to Sofia, Bulgaria with full relocation costs covered

## Benefits

• Financial support during relocation

• Fully paid training

• Stable job and career development opportunities

• Attractive salary

• Additional health insurance

• 50+ benefits and services to choose from

• Positive international working environment

• Support and learning

• Employee referral bonuses