In the perimeter of DelOps Team, the contractor will participate in the operations (RUN phase) and delivery (BUILD Phase where needed) of solutions to end customers. The contractor will work with teams (mainly Project managers, Service Delivery Managers, R&D department and other DelOps members) to succeed his mission - language written/spoken is English.
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Tasks description during the contractor mission :\t \t
RUN Phase Project:
Technical support of Cloud, On-Premises, and Hybrid services
Design and implement changes into the systems
Maintain and enhance internal tools to improve service industrialization for Cloud and On- Premises services
Provide technical guidance for new or evolution of services and for consolidated technical analyses
Lead the optimization of service reliability, performance and security
Provide technical direction when CAB requires tier II input, expertise or changes with high risk impacts on customer SLAs
Responsible for product and technical knowledge ramp-up of the Tier II Support team
Participate in the definition of production requirements
Manage performance. Track and report critical supply and demand metrics. Use data to optimize processes, creatively solve problems, and track results
Participate at the preparation and review of technical product & customer specific documentation
Maintain all technical documentation up to date and with quality o Participate in the 24/7 shift rotation in the team
Build Phase Project :
Install and configure the solution on hardware or VMware ;
Integrate the solution at the customer site or hosted, connecting with customer backend or core network elements;
Write some technical documentation ;
Review the customer acceptance plan documents and updated if needed ;
Follow the Thales process and best practices defined within DES ;
Assist the development and validation team during the project ;
Provide visibility to Validation Technical Leader and Project Manager on his/her work progress (actual and estimated time to complete tasks) ;
Execute the acceptance test plan with the customers
Write the Operation and Maintenance Guide(OMG)
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Diploma :\t\t\t
Degree in computer Science, Telecom, or related discipline
Expected Seniority :\t\t\t
At least 3-5 years of experience in similar position
Mandatory skills : \t
Unix systems - Has to have basic linux experience (at least 1 year using linux). Needs to know by hard basic linux commands (ps, netstat, rsync, netcat, umask). \t\t\t\t\t
Shell or python or perl scripting programming - Needs to be able to read & understand basic shell scripts. Has to be autonomous in one of the 3 languages for linux tasks automation (bash, python, perl).
Semi-optional – at least one should be autonomous: \t\t\t\t\t
Network - Understands IPv4 protocol (network size, broadcast, default gateway). Knows how packet routing works (able to configure static route or default gateway). \t\t\t\t\t
SQL Language - Should be able to write SQL queries (SELECT, INSERT, UPDATE). Should be able to do table joins and filter out the necessary values. \t\t\t\t\t
Apache and other webservers—Understands the concept of Apache virtual hosts, is able to configure basic proxy setup, and understands Directory/Location directives. \t\t\t\t\t
Has experience with SSL certificates configuration and knows the difference between Basic/Mutual authentication. \t\t\t\t\t
At Brixio, we're passionate about technology and committed to delivering the highest quality of services. Our core mission is to build bespoke digital solutions that span the entire journey, from design, to deployment, to support. We ensure seamless business applications, reinforced cybersecurity, and optimized cloud infrastructure.We can either take the full control of your solutions on your behalf; or bridge your technology gap by adding stacks to your environment. We aspire to be a leading global MSP, transforming the way organizations access and utilize Cloud Infrastructure management & Cybersecurity services.
Degree in computer Science, Telecom, or related discipline
Expected Seniority :\t\t\t
At least 3-5 years of experience in similar position
Mandatory skills : \t
Unix systems - Has to have basic linux experience (at least 1 year using linux). Needs to know by hard basic linux commands (ps, netstat, rsync, netcat, umask). \t\t\t\t\t
Shell or python or perl scripting programming - Needs to be able to read & understand basic shell scripts. Has to be autonomous in one of the 3 languages for linux tasks automation (bash, python, perl).
Semi-optional – at least one should be autonomous: \t\t\t\t\t
Network - Understands IPv4 protocol (network size, broadcast, default gateway). Knows how packet routing works (able to configure static route or default gateway). \t\t\t\t\t
SQL Language - Should be able to write SQL queries (SELECT, INSERT, UPDATE). Should be able to do table joins and filter out the necessary values. \t\t\t\t\t
Apache and other webservers—Understands the concept of Apache virtual hosts, is able to configure basic proxy setup, and understands Directory/Location directives. \t\t\t\t\t
Has experience with SSL certificates configuration and knows the difference between Basic/Mutual authentication. \t\t\t\t\t